Treatment Coordinator / Dental sales - 1 year experience required
Level Orthodontics
Edmonton, AB

Orthodontic Treatment Coordinator

Level Orthodontics is in search of a treatment coordinator to join our amazing team! We are a rapidly expanding Orthodontic practice that focuses on outstanding patient care in a fun and positive environment. As a Treatment Coordinator, you’ll have the opportunity to work alongside and learn from a strong team of professionals.

Our ideal candidate must have:

  • The ability to work in a fast-paced environment while maintaining an efficient flow with exceptional communication skills (verbal and written).
  • An outstanding attitude that exudes energy, fun and is team focused.
  • A passion for building strong patient relationships and contributing to their ongoing oral health.
  • A genuine, happy and outgoing personality who is able to learn quickly.
  • A high comfort level with speaking on the phone and interacting with patients on a one-on-one basis.
  • Confidence in their ability to present treatment plans and answer questions.
  • Excellent organization skills and the ability to multi-task.
  • An eagerness to learn and continually improve.

As part of your position you will be responsible for:

  • Being the best part of our patient’s day! And welcoming new patients into our office!
  • Building strong relationships with patients to ensure trust and loyalty.
  • Meeting with new patients and conduct new patient consultations.
  • Encouraging patient acceptance of the treatment plan by meeting their needs, answering questions and by creating value for the proposed treatment.
  • Present the treatment options, appointments, payment plans, financial arrangements, answer questions and overcome objections to motivate patient to case acceptance.
  • Explain insurance benefits.
  • Set up contracts and obtaining informed consents.
  • Directly contribute to the success and profitability of the office through effective treatment coordinating, account follow-up, appointment scheduling, accounts collections and outstanding patient service.
  • Reception duties as needed.


  • Previous experience as a Treatment Coordinator/Sales an asset
  • Knowledge and understanding of dental treatment plans and ability to educate patients would be an asset
  • Previous front Office Dental experience an asset
  • Computer proficiency and the ability to learn new programs

Full time permanent position.

Job Type: Full-time


  • Treatment coordination: 1 year (Required)