The Concurrent Disorder Unit (CDU), opening at the Peter Lougheed Centre, is seeking an experienced Administrative Assistant IV to join our multidisciplinary team. The CDU is a twelve-bed inpatient unit intended to support patients with concurrent mental health and substance use disorders. The team will provide evidence-based stabilization and recovery-oriented care for adults requiring medical withdrawal management and acute psychiatric stabilization. This will include both voluntary and involuntary patients. As Administrative Support IV, you will provide advanced administrative and clerical support to the multidisciplinary team. Your responsibilities will include managing confidential health records, coordinating complex schedules, preparing reports, and ensuring compliance with provincial legislation and organizational policies. You will serve as a key point of contact for staff, families, and external partners, requiring exceptional professionalism and discretion. In addition to administrative duties, you will interact with patients in a respectful and supportive manner, helping maintain a safe and welcoming environment. The ideal candidate will demonstrate adaptability and flexibility in a dynamic environment, a commitment to continuous learning, and strong self-motivation while prioritizing self-care. You will bring creativity and innovation to problem-solving and process improvement, maintain a culturally competent and equity-informed approach, and uphold ethical conduct and professionalism in all interactions. Exceptional effective communication skills and the ability to work collaboratively within a multidisciplinary team are essential. This position offers the opportunity to contribute meaningfully to a program that prioritizes trauma-informed care, cultural safety, and collaboration in supporting vulnerable patients.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Unit 37 - Concurrent Disorder Unit
- Primary Location: Peter Lougheed Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.80
- Posting End Date: 06-JUL-2026
- Employee Class: Regular Part Time
- Date Available: 16-JUL-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 6
- Shifts per cycle: 24
- Shift Pattern: Days, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Experience in administrative support within healthcare or social services, with exceptional organizational skills and attention to detail. Strong proficiency in electronic medical record (EMR) systems, scheduling software, and Microsoft Office applications is essential. Candidates must demonstrate knowledge of privacy legislation and the ability to handle sensitive information with discretion. Excellent communication and interpersonal skills are required to interact professionally with patients, families, and multidisciplinary teams in a high-acuity environment. The role demands adaptability, problem-solving skills, and the ability to manage competing priorities under pressure. This role requires bending, lifting and sitting for periods of time.
Preferred Qualifications:
Knowledge of the Mental Health Act and the Mental Health Services Protection Act.
