Data Technician
Keywords Studios
Burnaby, BC
Job Description

The Data Technician role will be responsible for assembling data from multiple sources, conducting analyses, performing research, interacting with different internal customers, designing, documenting, and implementing analytical solutions, as well as compiling and presenting results, in graphical and written summaries, to a variety of audiences.


Must Have Requirements

Experience in past analytical roles
MS Excel mastery, including formulas, PivotTables, and array functions - or other similar tools used for discovering data patterns and correlations through statistical methods
Basic/Intermediate knowledge of Microsoft Power BI and/or Tableau
Basic/Intermediate knowledge of SQL to capture bug data for specific projects
Basic/Intermediate knowledge in Risk Based Testing
Basic/Intermediate understanding of a programming language (R, JavaScript, PHP, C++, C#, or Python)
Skill dependent on project needs
Strong data visualization techniques for building dashboards, charts, and reports
Ability to start and maintain strong partnerships between valuable customers
Professionalism in working with clients and working in a team environment
Ability to present results to clients in clear and concise manner

Additional Requirements

Knowledge of SharePoint & Outlook
Understanding of Agile/Waterfall process
Excellent written and verbal communication
Strong analytical skills to solve complex business requirements
Detail oriented, organized, careful and takes mistakes seriously
Self-motivated and self-driven, with demonstrated ability to learn new concepts quickly and independently

Daily/Weekly tasks

Receives questions from internal customers, understands the questions, and determines the data needed to answer them
Assembles data from multiple sources, conducts analyses, performs research, designs, documents and implements analytical solutions
Presents analysis conclusions to the team in a clear, understandable, and valuable way
Takes responsibility and ownership for their active projects, always looking for new problems to solve and new concepts to implement
Communicates clearly (and as often as needed) with team members and business stakeholders
Builds strong relationships across the data analyst community, to share knowledge and learn from others
Presents high quality reports and findings in Power BI, or as PowerPoint presentations
Builds metrics reporting systems and tracks process improvements across the team
Pulling data and entering data into the various tools/portals, formatting, sanity checking, etc.
Design, evaluate and monitor key metrics, understanding root causes of changes in metrics
Build and share live dashboards and reports complete with user documentation
Perform quality assurance on generated results to ensure accuracy and consistency

Additional Benefits

Education or the equivalent of experience in statistics and/or data analysis.
Quality Assurance & Gaming knowledge (or able to learn it at a fast pace)
Experience with systems integration (data import/export, data cleansing/QA)
Understanding of correlation, regression, classification, and other statistical methods used to look at the data from different angles for use in prescriptive and predictive models
Experience in working with large operational data sets, involving categorical data for solving classification problems, is a strong plus.
Experience with QA tools such as DevTrack, DevTest, Hansoft, Pond, Jira, and other data resources