Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, recall, and ensuring a smooth patient experience. This role requires excellent communication skills, attention to detail, and familiarity with dental office procedures and electronic health records. The Dental Receptionist plays a vital role in maintaining efficient office workflows and providing exceptional customer service.
Responsibilities
- Greet patients warmly and professionally upon arrival
- Manage multi-line phone systems to schedule appointments, confirm patient visits, and handle inquiries
- Maintain accurate patient records using electronic medical records systems Dentrix
- Verify patient insurance information and process billing or payments accordingly
- Prepare and update patient charts with relevant medical and dental information using medical terminology
- Assist with administrative tasks including data entry, filing, and correspondence
- Coordinate with dental staff to ensure timely patient flow and appointment scheduling
- Handle patient check-in/check-out processes efficiently and professionally
- Ensure the reception area is tidy, welcoming, and organized at all times
Experience
- Prior experience as a Dental Receptionist or in a dental or medical office setting is highly preferred
- Familiarity with dental practice management software such as Dentrix and Epic is advantageous
- Knowledge of medical terminology relevant to dentistry enhances communication with staff and patients
- Experience working with electronic medical records (EMRs) and administrative office procedures is desirable
- Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment
- Excellent communication skills, both verbal and written, along with proficiency in handling multi-line phone systems
This position offers an opportunity to be part of a dedicated healthcare team committed to providing outstanding patient care. The ideal candidate will demonstrate professionalism, efficiency, and a genuine desire to assist patients throughout their visit.
Work Location: In person
