Are you passionate about care coordination, staff education and quality improvement? The Newborn Screening Coordinator acts as the organizational lead for Newborn Screening (NBS), supporting daily operations while driving strategic improvements in documentation, staff education, and quality outcomes in partnership with internal teams and external stakeholders (e.g., Newborn Screening Ontario, MSH). This role provides leadership in newborn screening reconciliation, program oversight, and practice innovation to support safe, timely, and high-quality screening processes.
Here's what you'll get to do
Care Coordination & Program Oversight
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Lead daily oversight of NBS completion and submission, ensuring adherence to timelines and follow-up (including repeat testing and 4'6-month follow-ups) with integrated quality checks, lab staff collaboration and proactive nurse rounding.
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Facilitate communication across internal teams and external partners to ensure continuity of care
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Oversee related screening programs (e.g., CCHD, biliary atresia) and support EMR (Epic) optimization
Clinical Expertise & Consultation
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Serve as the organizational content expert for NBS reconciliation
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Provide consultative support, education, and guidance to clinicians and stakeholders
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Identify, analyze, and escalate safety risks and trends
Quality Improvement & Patient Safety
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Promote a culture of Caring Safely through incident review, RCA participation, and coaching
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Lead and support QI initiatives, including development of program drivers, KPIs, and monitoring systems
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Collaborate with partners to design, test, and implement process improvements
Practice Change & Program Development
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Support integration and evaluation of clinical practice changes to improve screening workflows and patient/family experience
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Liaise across inpatient teams, ambulatory services, and provincial partners to advance standard work
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Identify and address barriers to screening completion and compliance
Stakeholder Engagement & Education
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Collaborate with interdisciplinary teams, leadership, and external partners to achieve program objectives
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Design and deliver education using varied modalities (orientation, unit-based, just-in-time teaching)
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Participate in provincial working groups and contribute to program advancement
Patient, Caregiver & Staff Experience
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Enhance patient and caregiver understanding of the NBS process, consent, and follow-up
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Evaluate impact of practice changes and ensure alignment with patient, family, and staff needs
Here's what you'll need
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Graduate of an approved Baccalaureate Nursing Program
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Registration in good standing with the College of Nurses of Ontario.
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Minimum 3 years of experience in paediatric nursing strongly preferred.
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Relevant clinical experience in newborn screening, reconciliation, or related setting strongly preferred
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Completion of CQuIPS or equivalent quality improvement certification required by start date
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Demonstrated expertise in capillary blood collection and specimen quality preferred
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Demonstrated strong project management and change leadership experience
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Proven ability to lead interdisciplinary initiatives and quality improvement work
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Demonstrated experience in education design and delivery across multiple formats
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Strong communication, critical thinking, and problem-solving skills
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Ability to work independently and collaboratively in a dynamic environment
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Familiarity with data analysis, KPI development, and program evaluation preferred
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Proficiency in Excel (advanced skills an asset) preferred
Here's what you'll love
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This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
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This position is eligible to enroll in the Healthcare of Ontario Pension Plan (HOOPP). You can learn more about HOOPP's plan features by reviewing The HOOPP Handbook.
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A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
- For more on why you'll love working at SickKids, visit our careers site.
Employment type: Full Time, Temporary 12-18 month contract
