Job Description: Front Desk Position
As the first point of contact, we are looking for a friendly, customer service-oriented, critical-thinking, and self-motivated individual. In this role, you will work directly with management running the day-to-day operations during our evening shifts at our Woodbridge branch.
Responsibilities include but are not limited to:
- Processing insurance charges and client billing.
- Answering phone calls and emails.
- Responding promptly to new leads and scheduling appointments.
- Assisting with maintenance of the gym (including ordering supplies).
- Running monthly reports about members and following up when needed.
- Working on projects given to you by the owners and checking in with updates.
- Running the social media accounts (Facebook, Instagram, YouTube).
- Working with coaches to assign new leads.
- Proficiently using our databases to collect emails, register members, schedule classes, and deal with technical issues.
What we’re looking for in a candidate:
- Self-motivated, critical thinker.
- Highly organized.
- Outgoing, friendly, and socially adept.
- Passion for fitness (especially CrossFit).
- Excellent customer service while maintaining professionalism.
- Willing to be at the company for longer than 1 year.
- Ability to work efficiently and effectively with minimal supervision.
- Strong time-management skills and the ability to prioritize tasks effectively.
Experience:
- We are preferably looking for an applicant with a minimum of one year of customer service or administrative assistant experience. However, if you are eager to learn and quick at adapting, please send us a resume!
- Administrative assistant or customer service: 1 year (Required)
What we offer:
- Competitive wages.
- Free Gym Membership.
- On-site gym and on-site parking.
Schedule & Availability
- Shift: Evening shift - 4-hour shift
- 14 - 20 hours per week
- Monday to Friday (No weekends)
- Expected start date: 2021-08-02
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$25.00 per hour
Benefits:
- On-site gym
- On-site parking
Application question(s):
- When are you available to start and what days of the week are you available to work - please list the dates and times? (Ex. Monday - 9-5pm, Tuesday 3-8pm... etc.)
Experience:
- administrative assistant or customer service: 1 year (preferred)
Work Location: In person
