Investigation & Compliance Officer (Care Coordinator)
Province of Nova Scotia
Halifax, NS
Apply By: 3/5/2019

Health and Wellness

Investigation & Compliance Officer (Care Coordinator), Permanent, HALIFAX

Competition # 18094

About Us

The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians. Along with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, we’re committed to continually improving our health care system. With a focus on collaborative primary health care, continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge, and believe in their ability to make a difference.

About Our Opportunity

As an Investigation & Compliance Officer with the Department of Health and Wellness you will be responsible for the licensing, auditing, and compliance functions related to Nursing Homes and Residential Care Facilities as well as investigation functions in Homes for Special Care and Hospitals.

Within this role, your daily tasks will include:
conducting inquiries and leading investigations of allegations of abuse on behalf of Department of Health and Wellness within the definition of the Protection for Persons in Care Act;
promoting quality service by ensuring compliance with current and applicable provincial legislation, regulations, policies, and standards;
writing reports, submitting recommendations for licenses and authorizations to operate, and issuing directives to protect patients or residents from abuse;
conducting service audits as required;
participating in the establishment of benchmarks and performance measures for standards of care and service delivery, and identify changing trends;
maintaining statistics and gathering information / research;
drafting briefing materials and correspondence for the Minister and senior management.

About You

To be successful within this role, you will hold a Bachelor degree in Nursing, Social Work, Occupational Therapy, Physiotherapy, or Nutritional Studies plus five years related experience; or Diploma in Nursing plus nine years related experience required. You must be currently registered, or eligible for registration, with applicable professional association. An approved and acceptable combination of education and experience will be considered.

As the successful candidate you will possess excellent communication, interpersonal, analytical, and time management skills, along with the ability to build, foster, and maintain effective relationships with all customers. You will have knowledge of human development and the aging process, and experience in a multi-disciplinary health care environment. The nature and scope of this position demands demonstrated competency in licensing, auditing and investigating; and demonstrated proficiency with office automation suites.

Working knowledge of current and applicable provincial legislation, regulations, polices, and standards; and experience in Continuing Care are an asset.

Other Considerations

Travel throughout the province is required.

Pay Grade: PR 14

Salary Range: $2,379.00 - $2,897.00 Bi-Weekly

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU).

If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on your electronic application.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. For questions or concerns, please contact

Click here to see how we won!