Papillon Medical is a busy medical practice specializing in dermatology and aesthetics. Located in the heart of the downtown core, we offer competitive wages, great work-life balance, and appreciation incentives.
We are currently seeking one full-time MOA to improve our aesthetic patient experience. Duties will include:
- Answer phone calls, voice messages, and e-mail correspondence from patients;
- Greet and room patients as necessary;
- Book, cancel, and reschedule a wide range of appointment types;
- Scan and upload patient documents to the appropriate chart in a timely manner;
- Assist physicians with procedures as needed;
- Monitor daily appointment schedule for physicians using both EMR and salon software and oversee patient traffic for optimal efficiency;
- Competently and promptly complete additional clerical tasks, as assigned;
- Provide product and service information to patients upon request;
- Maintain office equipment, shelf stock, and general cleanliness of the clinic;
- Etc.
The right candidate will have:
- Minimum two (2) years of experience working in a medical office;
- Working knowledge of common aesthetic practices (injectables, rejuvenating treatments, etc.);
- Proven ability to remain calm under pressure;
- Patient-focused attitude;
- Experience with Accuro and MangoMint is considered an asset;
- Working knowledge of top line skincare products considered an asset (Skinceuticals, ZO, Alyria, Dermaviduals, Universkin, etc.)
We look forward to meeting with you!
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Calgary, AB T2P 3C5: reliably commute or plan to relocate before starting work (preferred)
Experience:
- EMR: 2 years (required)
- Medical office: 2 years (required)
Work Location: In person