Admissions Officer - Second Career
Fleming College
Peterborough, ON
Under the direction of the Manager, Domestic Admissions and Enrolment Services, the Admissions Officer (AO) is responsible for the processing of post secondary program applications, internal applications, and upper semester applications. It is the AO’s responsibility to ensure a smooth application/admission/conversion/registration process for applicants/students, beginning with the applicant/student’s initial contact with the college to their seat in the classroom.

The Admissions Officer processes and assesses documentation for the admission of all students and ensures that applicant and student information is up to date and accurate at each stage of the admissions process. The AO is the key point of contact for applicants with respect to their admission to the College and students with respect to their admission when changing programs. Additionally, they advise applicants and students regarding admissions processes and policies including minimum admission requirements.

The incumbent must demonstrate strong communication and customer service skills in dealing with internal and external contacts. This position is an important “front end” support for the college’s enrolment management plan and has a significant impact on enrolment, retention and college finances.

In addition, the incumbent will be the primary contact for Second Career applicants. Working closely with the First Generation Career Advising team, Career Services Department and Training and Employment Service organizations throughout the entire application process and ensures each step is collaborative with the regular/full-time admissions processes.

For More Information

For a complete job description, please refer to the document found here: Job Description

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What We Are Looking For:
Relevant combination of 2-year diploma/degree in Business, Office Administration or other related field, plus a minimum of 3 years of recent, practical, related experience working in an academic environment, including:

Demonstrated excellence in customer service, human relations and communication skills (oral and written), interacting with students from varying social, academic, economic and cultural backgrounds with empathy and tact.
Experience dealing with sensitive and confidential information with a high level of personal integrity, referring to related policies and the F.O.I. Act.
Excellent analytical and creative problem solving skills, with experience resolving a diverse range of problems on a daily basis
Demonstrated ability to develop and recommend creative solutions to address student needs and support student success.
Experience working independently, in a team environment, including strong planning and coordination skills with the experience independently prioritizing own work assignments to meet regular deadlines, and multi task while paying particular attention to detail and accuracy
Experience using word processing, data base and spreadsheet applications and using email and internet
Must possess strong communications and interpersonal skills and demonstrated ability to exercise good judgement when making decisions and communicating decisions.
Experience interpreting information, policies and procedures; providing clear explanations to secure understanding.
Strong knowledge of MS Word, Excel, and standard office software applications as well as significant previous experience using software for both admission and records functions;
Demonstrated assessment and verification skills as they relate to records management, including a keen attention to detail.

Please Note

Internal candidates will receive first consideration in accordance with our Support Staff Collective Agreement. Only candidates selected for an interview will be contacted. Thank you for your interest in joining the Fleming College family.