Office Assistant (part-time)
Dufresne Furniture and Appliances
Thunder Bay, ON

The Dufresne Group is committed to investing in our team members; we offer:

  • Market competitive wages;
  • Comprehensive benefits plan;
  • Excellent employee discounts;
  • Employer Sponsored Retirement Savings Plan;
  • Career growth and continuous development;
  • Respectful and family-oriented working environment with strong company values.

As the Office Assistant, you will:

  • Provide excellent customer service to our team and our guests
  • Communicate with guests by following your training resolution processes
  • Contact customers through outbound queue provide updates and book deliveries and advise of delivery/technician timeframes
  • Accurately opens, monitors and closes Customer Service Orders
  • Accurately records Delivery Completion Data
  • Complete Customer Invoicing and initiate parts ordering

As a successful candidate you will have the following:

  • Be available to work days, evening and weekends as required
  • Have excellent verbal communication skills and telephone etiquette with ability to negotiate tactfully and act with diplomacy and respect
  • Good computer skills with ability to quickly learn new applications

Apply now!

Job Type: Part-time

Experience:

  • customer service: 1 year (Preferred)