About the Role
This role sits at the center of daily office life for a leading professional services organization in Victoria, BC. The Workplace Services Professional owns front-of-house operations, facilities coordination, client hospitality, and vendor management, keeping the office safe, welcoming, and ready for employees, clients, and guests at all times.
The ideal candidate is a service-first professional who stays calm under pressure, juggles competing priorities without dropping the ball, and genuinely enjoys making a workplace hum. Someone with a hospitality or office operations background who takes pride in the details will thrive here.
Key Responsibilities
- Serve as the primary point of contact for employees, clients, guests, and vendors, delivering reception and switchboard services with a warm, professional presence
- Manage visitor registration, security access, meeting room bookings, and catering requests from intake through setup and teardown
- Coordinate hospitality for client meetings, leadership events, town halls, recruiting events, and employee functions
- Maintain office supply inventories, café supplies, and kitchen services, and process invoices, purchase requests, and vendor agreements
- Act as the local liaison with building management, maintenance providers, and workplace vendors, coordinating repairs and service calls
- Monitor office cleanliness, functionality, and appearance, and oversee furniture, fixtures, and equipment inventories
- Support office events, workspace reconfigurations, move management activities, and confidential waste and security processes
- Maintain workplace records, operational documentation, and service requests across multiple management systems
Required Skills & Experience
● 3 to 5 years of experience in office operations, workplace services, hospitality, facilities coordination, or administrative management
● Exceptional customer service and relationship management skills
● Strong organizational and project coordination abilities with the capacity to prioritize competing demands independently
● Proficiency with Microsoft Office Suite, workplace management systems, and service management platforms
● Solid financial administration skills including purchasing and invoice processing
● Sound judgment, discretion, and clear written and verbal communication
Preferred Skills
● Experience coordinating events, catering, and workplace experience programs
● Experience managing multiple vendors and stakeholder relationships simultaneously
Pay: $20.00-$25.00 per hour
Experience:
- Office Operations: 3 years (required)
- Microsoft Office Suite: 3 years (required)
- Financial Administration: 3 years (required)
Work Location: In person
