FutureBridge Learning is seeking a highly organized, detail-oriented, and professional Administrative Coordinator to join our growing team. This role is critical to ensuring smooth day-to-day operations while supporting students, brokers, sales representatives, management, and external partners.
The ideal candidate thrives in a fast-paced environment, has exceptional organizational skills, and can effectively manage multiple priorities while maintaining accuracy and professionalism.
Key Responsibilities: Student File Management
- Review and organize student files.
- Ensure all required documentation is received and complete.
- Follow up with students for missing documents.
- Update and maintain student records within company systems.
- Monitor file progress from intake through completion.
- Coordinate with colleges, funding offices, and other stakeholders.
Admissions & Funding Support
- Assist students throughout the application process.
- Verify application accuracy before submission.
- Upload and track required documentation.
- Monitor application statuses and provide updates.
- Support OSAP and student funding processes.
Broker & Sales Support
- Support brokers and sales representatives with administrative requests.
- Process new client submissions.
- Ensure all required documents are received before sign-ups are finalized.
- Maintain communication between sales, administration, and management teams.
- Assist with tracking production and performance metrics.
Customer Service
- Respond to phone calls, emails, and inquiries professionally.
- Provide accurate information regarding programs and services.
- Resolve client concerns efficiently.
- Escalate complex issues through the proper channels.
Scheduling & Calendar Management
- Manage appointments through Calendly and GoHighLevel (GHL).
- Coordinate meetings and consultations.
- Assist with calendar synchronization and scheduling logistics.
- Support receptionist and front-desk operations when required.
Data Entry & Reporting
- Maintain accurate databases and records.
- Generate reports for management.
- Track student applications, approvals, and outcomes.
- Assist with payroll-related administrative tasks.
- Ensure all company systems remain updated.
Compliance & Quality Control
- Verify file completeness and accuracy.
- Follow company procedures and SOPs.
- Maintain confidentiality of student and company information.
- Ensure all documentation meets company standards.
Team & Office Support
- Support HR with onboarding and employee documentation.
- Assist with internal communications and announcements.
- Maintain organized digital and physical filing systems.
- Contribute to a professional and productive office environmen
Languages:
- Hindi, Urdu, Punjabi, Farsi or Arabic a plus
How to Apply
Apply on Indeed with your resume. Shortlisted candidates will be contacted for an interview.
Pay: $19.50-$27.83 per hour
Ability to commute/relocate:
- Mississauga, ON L5T 2C3: reliably commute or plan to relocate before starting work (preferred)
Language:
Work Location: In person
