Adecco’s Head office is looking for a Senior Corporate Collector. Reporting to the Director, Credit and Collections, the Corporate Collector will be responsible for accounts that carry significant balances, ensuring recommendations are made for client account improvements, high volume phone calls to assigned delinquent customers, reconciling customer disputes as they pertain to payment of outstanding balances, and meeting defined department goals and activity metrics.
The Senior Corporate Collector will also be responsible for providing excellent customer service to both dealers and external customers. The successful applicant will have at least 3 years of high volume corporate collections experience, with a strong understanding of billings and collections procedures, and excellent reconciliation skills.
The ideal candidate has experience with accounting and possesses strong critical thinking skills.
General Job duties and responsibilities include:
Reviews accounts and conducts daily telephone collection calls in an expedient manner. Researches payment applications and applies payments to the appropriate invoices.
Establishes and builds strong customer relationships to ensure the reduction of aging and the proactive prevention of bad debt write-offs.
Determines outstanding balances on accounts, arranges payment schedules and follows up with external clients to ensure the proper reconciliation and reallocations are performed.
Conducts revenue adjustment research and investigation to ensure proper allocation and resolution in a timely manner.
Ensure account reconciliations are completed in a timely, efficient manner.
Prepares detailed financial reports for management and clients on Accounts Receivable activity and areas of concern.
3-5 years accounts corporate collections experience, maintaining a large portfolio including experience in cash applications and large client reconciliations.
Completion of post-secondary education in related field or years of equivalent experience demonstrating progressive responsibility
Must have strong knowledge of PC software, such as Microsoft Word. Excel and e-mail applications
General knowledge of accounting principles is an asset.
Superior organizational skills and can manage multiple tasks and meet deadlines consistently.
Proactive and able to solve problems effectively and able to work independently with minimal supervision.