St. Thomas is a community growing in size and strength and is home to about 40,000 people. In St. Thomas, you get 25% more life: more house for your money, more sports and arts for your children, and more recreation for you and your family. Our costs of living are lower, meaning your quality of life is higher, allowing you to embrace all of the opportunities that the city presents. Conveniently located close to Port Stanley, London, and Highway 401, it's the perfect location in Southwestern Ontario. With a rich heritage but a modern atmosphere, there is nowhere better to thrive than St. Thomas. We look forward to welcoming you and showing you why we are #stthomasproud.
The Corporation of the City of St. Thomas
Social Services Department has a position for an:
EMPLOYMENT & INCOME SUPPORT COORDINATOR
This CUPE 841 position, under the direct supervision of the Supervisor, Employment and Income Support, works as part of a team to facilitate and support individuals and families to access employment and income assistance, through the delivery of the Ontario Works program and other related programs and supports.
Completes initial assessment and intensive intake, determining primary issues and concerns of individuals/families seeking assistance.
Completes and processes applications for income support and homelessness prevention assistance, addressing needs of individuals/families, determining eligibility for support, as well as mandatory and discretionary benefits and ensuring compliance with relevant program and legislation. Ensures the accurate documentation of all service related decisions in the program service technology database.
Supports individuals/families in the development and implementation of comprehensive action/life plans and participation agreements, focusing on support to employment as a primary goal. Determines needs of individuals/families and ensures timely referrals to other community services and resources.
Liaises with Housing and Children’s Services staff within the Department and external agencies/support providers to maintain working knowledge and understanding of other support and referral options available to support individual/family needs.
Ensures the accuracy of client files, both electronic and hard copy, including but not limited to service summaries, histories, assessments, service plans and participation agreements.
In conjunction with the supervisor, assists in the development of specific business practices/job aids as well as communication strategies for effective program delivery and support.
Acts as primary contact, ensuring regular communication with individuals/families being supported as well as other support/service organizations through regular follow-ups.
Acts as mentor to new staff members.
Ensures the accurate and timely completion of reports as required.
This position must take responsibility for personal health and safety insofar as he or she is able under the Occupational Health and Safety Act and its Regulations. A worker must:
Work in compliance with the provisions of the Act, the regulations and City policies.
Must use or wear the equipment, protective devices or clothing that the City requires to be used or worn
Report to his or her supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker
Report to his or her supervisor any contravention of the Act, the regulations or the existence of any hazard of which he or she knows.
This position shall not:
Remove or make ineffective any protective device required by regulations or by the City, without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately
Use or operate any equipment, machine, device or thing or work in a manner that may endanger himself, herself or any other worker
Engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
Performs other such related duties as may be assigned.
A University degree in Social Sciences or Community College Diploma in Social Services combined with at least three years experience in a social service environment. Must possess working knowledge of the Ontario Works Act and Regulations as well as other pertinent legislation. Must have demonstrated effective customer service skills and the ability to maintain effective working relationships with clients, the general public and staff. Experience working in a team environment is an asset. Must possess effective verbal, written and interpersonal skills as well as ability to exercise good judgement. Must have the ability to manage and effectively respond to stressful situations. Experience working in a computerized environment including knowledge of word processing, data base systems, file management, inter and intranets and electronic mail is required.
CONDITIONS OF EMPLOYMENT:
Must possess a valid driver's licence for the Province of Ontario. The use of a privately owned vehicle is required. May be required to work beyond the normal hours of work.
Remuneration: $30.35 - $37.95 per hour (2019 rate) working 35 hours per week plus a comprehensive Benefit package.
Go to www.stthomas.ca – Employment, Employment Opportunities.
Go to Posting Title: Employment & Income Support Coordinator
Please IMPORT and UPLOAD your resume and cover letter individually (i.e. pdf, word).
Note: You will be required to answer Qualification questions during the application process.
When your application has been successfully received through Dayforce, you will receive an email from email@example.com stating “Congratulations, your application has been successfully submitted.”
Applications must be received no later than Sunday August 23, 2020.
Although we appreciate all applications received, only those selected for an interview will be contacted.
Personal information for this position is collected under the authority of the Municipal Act, R.S.O. 2001, as amended.
Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.
All prospective employees, volunteers and students will be required to provide an acceptable “Criminal Record Search” as a condition of employment and prior to commencing employment. The City of St. Thomas is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. If you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. Questions may be directed to the Human Resources Department at 519-631-1680 ext. 4146.