Summary of Duties:
- Support patient care and staff through excellent customer service
- Coordinate and book OR dates and procedures across various sites
- Active participant in scheduling outpatient clinics, consultations and diagnostic appointments
- Patient liaison for surgical procedures, including but not limited coordinating pre and post op appointments, testing, etc.
- Manage and maintain the Provincial Wait Time Information System (WTIS)
- Triage and register incoming referrals in a timely manner
- Maintain accurate and up-to-date electronic medical records (EMR)
- Preform educational support duties as required
- Respond promptly to telephone and email inquiries
- Manage and maintain the Staff Physician’s calendar and schedule
- Collaborate daily with residents, fellows, students, medical personnel, research teams and administrative staff
- Provide backup coverage for clinical and administrative functions as needed
- Assume other responsibilities and duties as required
Qualifications/Skills:
- Completion of a recognized Medical Office Administration program/diploma or equivalent at the community level, plus a minimum of two (2) years related practical experience
- Working knowledge of electronic medical record (EMR) software
- Exceptional time management, organizational and problem-solving skills with particular attention to detail
- Ability to multitask and prioritize in a fast-paced environment with minimal supervision
- Must be able to demonstrate flexibility and act independently while using sound judgment
- Well-developed organizational, prioritization and time management skills to meet multiple deadlines
- Superior interpersonal skills that will allow you to work well with a diverse group of individuals
- Proven proficiency in English grammar, with excellent verbal and written communication and comprehension skills
- Ability to maintain and protect patient confidentiality
- Knowledge of medical terminology would be an asset
- Experience managing the Provincial Wait Times Information Systems (WTIS) would be an advantage
- Demonstrates proficiency and advanced knowledge in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Please Note: This position is not affiliated with Sunnybrook Health Sciences Centre.
Qualified Applicants must submit a Résumé and Cover letter to [email protected]
We thank all applicants for their interest. However, only candidates selected for an interview will be contacted.
