The future you want is within reach.
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of. PCL is an innovative organization that focuses on the future of our employees as much as the future of construction.
Here's how a Technical Writing and Training Specialist for our Edmonton NAHQ office contributes to our team:
Develops, coordinates and facilitates virtual and in-person workshops for subject matter experts and software application end users; participates in software pilots and rollouts
Identifies training needs by completing needs analyses; Evaluates and reports on training results and recommends improvements.
Prepares training data and conditions and creates and updates training materials; delivers training as required
Develops and maintains strong, customer-focused relationships with all stakeholders
Promotes adherence to processes and system best practices to maximize adoption and buy-in. Gathers and analyses system-adoption data and metrics
Identifies opportunities for improved utilization of existing business applications and processes and integrates business process improvements with system improvements to create wholistic and cost-optimized processes.
Elicits, reviews, analyzes, and validates systems and user needs.
Supports effective identification, assessment, and prioritization of business problems and identifies solutions, enhancements, and recommendations for improvements.
Supports end users, troubleshoots issues, and streamlines service delivery.
Postsecondary degree or diploma in technical communication, technical writing, change management, information management or a related discipline.
Experience with technical writing tools and methodologies and /or change management methodologies
Results-oriented and able to drive deadlines; ability to learn independently and stay current with new technologies
Strong ability to work effectively and collaboratively with employees at all levels and areas of the organization; ability to develop and maintain effective stakeholder relationships.
Excellent verbal and written communication skills with the ability to communicate complex ideas and concepts clearly and concisely.
Ability to think logically and analytically, and to constructively express ideas and concepts.
Organizational and time management skills with the ability to multitask and prioritize work; ability to work to tight deadlines and within constraints; ability to work independently and in a team by collaborating to solve problems.
Experience with advanced system troubleshooting.
3 years of progressive experience in a related field.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
Should you require an accommodation during the application process, please contact us at firstname.lastname@example.org with the position and location you are interested in.
Safety is a core value that guides everything we do. As such, all PCL salary and student employees based in Canada are required to be fully vaccinated against COVID-19 effective November 1, 2021. Employees may request an exemption due to medical condition(s) and other applicable human rights grounds.
Together, we can build success and a better future. Let’s get started!
Target Start Date: 11/26/2021
Employee Status: Regular Full-Time
Company: PCL Constructors Inc.
Primary Location: Canada Canada : Alberta : Edmonton
Job: Technical Writing and Training Specialist