Job Statement:
The basic function of the LBM Desk Associate is to assist in the sale of lumber, building materials and hardware.
Qualifications:
- Experience in customer service and sales is essential.
- Experience in a Building Centre environment as an LBM Associate or Hardware Salesperson is an asset.
- Knowledge of lumber, building materials and hardware is required.
- Basic knowledge of safe construction practices is an asset.
- The ability to work co-operatively in an open-plan team environment is essential.
- The flexibility and adaptability to work within an ever-changing environment is essential.
- The mathematical ability to perform basic arithmetic and accuracy in preparing calculations and quotes is essential.
- A detail oriented, self-starter who can accomplish tasks with minimal supervision is essential.
- The ability to deal with various personality types and the ability to cope effectively within changing situations in a high-pressure environment is essential.
Essential Functions:
- Ensure that every customer is greeted in a friendly, respectful, and genuine way.
- Assist the customer in locating and comparing product choices by demonstrating a thorough knowledge of product options and features.
- Wherever possible and appropriate recommend additional items to help the customer complete their project.
- Help customers over the phone, in person and over email.
- Process complete and accurate paperwork.
- Perform other job-related duties as required.
Fierling Limited provides equal employment opportunities for everyone regardless of age, sex, colour, race, creed, national origin, religious persuasion, marital status, political belief, or disability that does not prohibit performance of essential job functions. This is reflected in all our practices and policies regarding hiring, training, promotion, transfers, rates of pay, layoff and other forms of compensation. All matters relating to employment are based upon ability to perform the job, as well as dependability and reliability once hired.At Fierling Limited, we respect, encourage, and celebrate diversity. Fierling Limited is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you, to the point of undue hardship, to meet your needs.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Experience:
- Customer service: 1 year (preferred)
- Building material sales: 1 year (preferred)
Work Location: In person