Company Introduction
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 37 stores across the country: 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
The Role
Reporting to the R&D Manager, the Kitchen Technical Specialist – Sushi is primarily responsible for hands on planning for the Kitchen Sushi section’s product mix setting, perform research & development (R&D) of sushi products, provide technical support, and deliver quality assurance requirements.
Major Responsibilities
Product Research and Development
- Stay current with and provide constructive recommendations on the directions of cooking techniques, preparations, ingredients and any other topics related to the Sushi sections
- Conduct product research and new products development for the Sushi sections, continue to develop new or to improve current product varieties
- Develop new production processes and production plans to increase product quality, food margin, production capacity and efficiency
- Responsible for product formulation and equipment improvement or enhancement to enhance quality and lower costs
- Work collaboratively with Central Kitchen and Stores in ensuring new techniques, equipment, projects, products, and processes, etc. launched are implemented successfully, consistently, and timely
- Responsible for transferring new product techniques to stores via new product presentations, review new products performance and identify issues, if any, and provide solutions
- Provide ongoing coaching and training to employees, ensure employees’ skills, ability and knowledge are meeting operational and customers’ changing demands
- Comply with all relevant regulations such as Food Safe, Work Safe, WSIB
Quality Assurance
- Visit store regularly to examine the quality of products and product display, and to pass on the
- suggested improvement proposal to related operational staff members for follow up
- Establish and enforce production food safety guidelines and Standard Operating Procedures
- Monitor, enforce and ensure that production processes are fully complied to the statutory food
- safety and quality assurance requirements, HACCP, corporate policies, etc.
- Assist in the investigation of the underlying cause of defective products, if any; propose plausible
- solutions to eliminate the problem within the given timeline
- Follow up with corrective actions and to ensure that such actions properly resolve the concern
- Perform any other duties, projects and assignments as assigned by the superior(s)
Knowledge, Skills and Ability Requirements
- Possess good knowledge of Food Safety, Food Wiser or GMP an asset
- Minimum of 5 years in the food services industry, experience in managing a high-volume chain store kitchen / restaurant operation is an asset
- Must be able to conduct on-site demonstration of hands-on techniques and production process of various kinds of sushi products (Sushi, Rolls, Sashimi, Bento and/or others)
- Must demonstrate sound ability to communicate effectively (verbally and written) in English and Chinese (Cantonese &/or Mandarin) is an asset
- Ability to work independently and as part of a team in a fast paced, food production environment
- Able to demonstrate good management and mentoring skills and dare to lead by examples
- Must be organized and is able to express ideas in a systematic and logical way (verbal and written)
- Must be able to identify and keep abreast of the market trend, be innovative and able turn ideas into business opportunities
- Have a well versed knowledge in all kinds of ingredients and equipment, production methods of different pastries and work technologies
- Must be flexible to stand, bend, lift (as heavy as 50lbs), and moves intermittently and regularly during 8+ hours shift
- Possess excellent interpersonal and communication skills, ability to make constructive recommendations
- Possess basic knowledge in using Microsoft Excel,
This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law. Salary negotiable & commensurate with experience and qualifications.
Job Type: Full-time
Pay: $55,000.00-$75,000.00 per year
Work Location: In person
