Position Summary:
The role supervises and conducts training on related business processes to medical records, orientation of new hires and students, supporting development of new processes & procedures; reviewing and verifying data with respect to compliance KPIs and supports medical records in the office.
Why join SE Health?
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Competitive Total Rewards
So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. -
Flexibility & Belonging
Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. -
Purpose & Impact
Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada. -
Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization.
Responsibilities:
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Conduct training on related business processes to medical record or admin team if/when needed.
- Participate in the development of new processes and procedures as needed such as focus/working groups focused on medical records process advancements
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Performs quality checks to ensure accuracy and confidentiality of information.
- Oversees the management and maintenance of all medical records
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Review and verify data with precision with respect to compliance KPIs
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Manage request for information (ROI) and ensure compliance with Medical Record Release privacy standards.
- Verify and review all forms and documents for errors, missing information, legibility; and request follow up information as required
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Track of chart retrieved, released or lost and information requests for Annual Privacy reporting to funders.
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Keeps accurate records of new hires and supports orientation in the office
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Ability to work effectively in a fast-paced environment with competing priorities, consistently meeting established deadlines and time-sensitive requirements.
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Demonstrates a high level of accuracy and attention to detail, ensuring work is completed correctly, thoroughly, and in accordance with organizational standards and procedures.
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Act as the office point of contact for role-specific orientation related to medical records, chart workflows, documentation standards, and administrative processes. Overseeing supplies
REQUIREMENTS:
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Must be available Monday- Friday 830am-430pm working onsite in the Barrie office
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Intermediate data entry/keyboarding skills
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Knowledge of computer literacy and data management
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Intermediate reading comprehension and excellent verbal communication skills
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Demonstrated customer service skills and problem solving
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Adaptability and the ability to deal with tight deadlines
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An ability to work independently
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An ability to prioritize, multi-task and deal with competing priorities
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Good personal organizational skills
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Courses in medical administration or health care training are preferred
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Experience in healthcare, home care, community care, or regulated service environment is preferred
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Basic computer skills in MS Word and MS Excel are preferred
About SE Health SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
COVID-19: To protect the health of our clients, teams, and communities, all SE Health employees must be fully vaccinated (two doses, 14+ days since the final dose)
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].
AI and compensation details:
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The pay range is $38,000- $47,000 annually based on experience.
