Diversion Outreach Worker
Canadian Mental Health Association, ASR
Lethbridge, AB

Job Purpose:

The Diversion Outreach Worker’s main focus is addressing concerns within the community regarding individuals who are intoxicated and require access to emergency shelter services or other appropriate housing options. The Diversion Outreach Worker will liaison with emergency services and community businesses to mitigate problematic situations in the downtown area and other identified ‘hot spots’ in the community.


  • Completed post-secondary education from an accredited college or university with major course work in a related field
  • Previous work experience in a related field


  • Work with high risk populations
  • Knowledge and experience in harm reduction strategies, crisis intervention, and therapeutic communication
  • Work with a variety of addiction and mental health services and supports across the continuum of care
  • Work in a face-paced environment with the ability to make quick decisions

Attributes and Skills:

  • Excellent interpersonal skills and a positive attitude
  • Ability to effectively liaison with various professionals, service providers, and clients
  • Ability to work well independently and as a team
  • Motivated, responsible, accountable, and mature
  • Able to think critically and problem solve creatively
  • Ability to prioritize workload and manage time effectively
  • Passionate about working with high risk populations
  • Knowledge of the Housing First Philosophy

Hiring Requirements:

  • Current & Clear Child Intervention and Welfare Check
  • Current & Clear Criminal Record Check
  • Current First Aid and CPR
  • Possession of or ability to obtain a valid class 4 Alberta Driver’s license

How to Apply:

Please email resume and cover letter
Only those requested for an interview will be contacted
Please, no phone calls or walk-ins
Thank you to all that apply

Job Type: Full-time

Salary: $19.00 /hour


  • Working with At Risk Persons: 1 year (Preferred)


  • Secondary School (Required)


  • Class 4 Drivers Licence (Required)