Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient records, and administrative tasks with efficiency and a friendly demeanor. This role is essential in ensuring smooth office operations and providing excellent patient service. Experience with dental software such as Dentrix and Epic, along with knowledge of medical terminology, is highly preferred. The Dental Receptionist will play a vital role in maintaining the high standards of our dental practice by handling front desk responsibilities and supporting clinical staff.
Duties
- Greet patients warmly and check them in efficiently upon arrival
- Schedule, confirm, and reschedule patient appointments using Dentrix and Epic software
- Manage multi-line phone systems to answer inquiries, direct calls, and take messages
- Verify patient insurance information and process payments accurately
- Maintain accurate electronic medical records and update patient information regularly
- Assist with patient check-out procedures and provide post-treatment instructions
- Handle administrative tasks such as filing, faxing, and correspondence
- Ensure the reception area is clean, organized, and welcoming
- Collaborate with dental staff to ensure timely patient flow and office efficiency
Qualifications
- Prior experience as a Dental Receptionist or in a dental or medical office setting preferred
- Proficiency with dental software such as Dentrix and Epic; experience with electronic medical records systems is a plus
- Strong knowledge of medical terminology relevant to dentistry and healthcare
- Excellent communication skills, both verbal and written
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Office experience including front desk duties, administrative support, or customer service required
- Familiarity with medical office procedures and insurance verification processes preferred
- Professional appearance and friendly demeanor to create a positive patient experience
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional dental care. We value professionalism, attention to detail, and excellent organizational skills in our staff.
Pay: $24.00-$32.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
