About Little Canada
Little Canada is a highly detailed and animated journey through Canada in miniature. This 45,000 square ft. permanent attraction opened in summer 2021 in the heart of downtown Toronto and occupies two floors at The Tenor building (Yonge-Dundas Square). Little Canada was voted Ontario's top indoor attraction for 2022, 2023, 2024 and 2025!
Experience Vision: To create world-class entertainment experiences that welcome every guest and inspire wonder, connection, and lasting memories.
Mission: To deliver exceptional guest experiences through immersive attractions, outstanding hospitality, and operational excellence in every visit.
Our Big 5 Values:
1. We create unforgettable experiences for everyone
2. We pursue excellence in everything we do
3. We put guests at the heart of every decision
4. We succeed together as one team
5. We do the right thing
Job Overview:
The Cleaner / Housekeeping Attendant is responsible for maintaining a clean, safe, and welcoming environment for guests and team members within a high-traffic entertainment attraction.
This role supports daily operations by ensuring all guest-facing areas, exhibit spaces, back-office locations and washroom areas meet high standards of cleanliness and presentation.
The position plays an important role in delivering a positive guest experience by upholding hygiene, safety, and operational standards across the attraction.
Key Responsibilities:
- Maintain cleanliness of all guest-facing areas, including exhibit spaces, walkways, seating areas, and common areas
- Clean, sanitize, and restock washrooms regularly throughout the day, completing cleaning checklists or logs as required to support operational, health and safety, and sanitation standards.
- Perform routine cleaning tasks such as sweeping, mopping, vacuuming, dusting, and waste removal
- Monitor cleanliness during operating hours and respond promptly to spills, hazards, or urgent cleaning needs
- Support opening and closing cleaning procedures to ensure the attraction is guest-ready at all times
- Follow all health, safety, and sanitation standards, including proper use of cleaning products and equipment
- Report maintenance issues, safety concerns, or damages to the appropriate team
- Work collaboratively with Guest Experience and Operations teams to support daily activities and high-traffic periods
- Maintain a friendly and professional presence when interacting with guests and contribute to a welcoming environment
Qualifications & Requirements:
- Previous cleaning, housekeeping, or janitorial experience preferred (hospitality, retail, or attraction environment is an asset)
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Ability to work independently and manage time effectively in a fast-paced environment
- Reliable, punctual, and able to work flexible shifts, including evenings, weekends, and holidays
- Comfortable working in a high-traffic, guest-facing environment
- Ability to perform physical duties, including standing, walking, bending, lifting, and handling cleaning equipment throughout the shift
- Basic understanding of health and safety practices (WHMIS knowledge or willingness to learn is an asset)
- Positive attitude, teamwork mindset, and ability to contribute to a welcoming guest environment
Working Conditions:
- Flexible shifts, including evenings, weekends, and holidays as required
- Ability to stand and walk for extended periods throughout the shift
- Work performed in a fast-paced, high-traffic, guest-facing environment
Compensation and Benefits:
- Hourly rate: $18.50 – $23.00 per hour, based on experience
- Vacation pays and public holiday pay
- Comprehensive health, dental, and vision plans for you and your dependents
- Employee assistance program
- Employee discounts or complimentary access to select attractions in Ontario
- Paid sick and personal days
- Bonus, commission, or other incentive eligibility
Equal Employment Opportunity:
At Little Canada, we are committed to equal employment opportunities and to fostering an inclusive workplace where people feel respected, valued, and able to contribute their best. We welcome applicants from all backgrounds and do not discriminate on the basis of any ground protected by applicable human rights legislation.
Accessibility for Applicants with Disabilities:
Little Canada welcomes and encourages applications from individuals with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know when you are contacted by a member of our hiring team. We will work with you to understand your needs and make reasonable efforts to support you throughout the recruitment process.
Use of AI in Recruitment:
Little Canada does not use artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by our HR team and hiring managers.
Vacancy Disclosure:
This posting is for a new vacancy within our organization.
Job Description Disclaimer:
This job description is provided to capture the primary components of this role. It is not meant to be an exhaustive list. An individual may be required to perform other tasks which may not be listed but are consistent with the general intent of this role.
From time to time, Little Canada may make changes to this job description. Reasons for such changes include, but are not limited to, changes in business processes and practices, technology changes, legal requirements, customer feedback, or changes to organization structure and reporting relationships.
Pay: $18.50-$23.00 per hour
Benefits:
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Work Location: In person
