Part-Time Canteen & Merchandise Sales Associate
Position Title: Canteen & Merchandise Sales Associate
Location: 900 Henderson Blvd., Kingston, ON
Position Type: Part-Time / Seasonal
Reports To: Operations Manager
Position Summary
Atlético Kingston is seeking enthusiastic, customer-focused individuals to join our team as Canteen & Merchandise Sales Associates. This role plays an important part in creating a positive experience for players, families, coaches, and visitors while supporting the club's revenue-generating activities.
The successful candidate will be proactive, energetic, and motivated to maximize sales through exceptional customer service, active product promotion, and meaningful customer engagement. This is an excellent opportunity for someone who enjoys interacting with people, takes initiative, and thrives in a fast-paced environment.
Key Responsibilities
Customer Service & Sales
- Deliver exceptional customer service to players, families, coaches, and visitors.
- Greet customers warmly and create a welcoming atmosphere.
- Actively promote canteen products and club merchandise.
- Recommend products and upsell items to maximize sales opportunities.
- Answer questions regarding merchandise, club programs, and events.
- Process cash, debit, and credit card transactions accurately and efficiently.
- Proactively engage customers and identify opportunities to increase sales and enhance the customer experience.
Canteen Operations
- Serve food and beverages in accordance with food safety standards.
- Ensure products are well-stocked, organized, and attractively displayed.
- Monitor inventory levels and report stock shortages.
- Maintain a clean, organized, and sanitary work environment.
- Assist with opening and closing procedures.
Merchandise Sales
- Display and organize club apparel and merchandise to encourage sales.
- Assist customers with sizing, product selection, and purchases.
- Promote featured items, new products, and seasonal merchandise.
- Assist with inventory counts and restocking.
Club Support
- Help create a positive and engaging environment for club members and visitors.
- Support special events, tournaments, camps, and club initiatives as required.
- Assist with setup and teardown of sales areas and displays.
- Perform other duties as assigned.
Qualifications & Skills
Required
- Minimum age: 16 years old
- Previous experience in retail, food service, hospitality, concessions, customer service, volunteer leadership, or community programs.
- Must be available to work a combination of evenings, weekends, tournaments, camps, and special events throughout the summer season.
- Strong customer service and interpersonal skills.
- Friendly, outgoing, and professional demeanor.
- Self-motivated with a proactive approach to work.
- Comfortable initiating conversations and promoting products.
- Reliable, punctual, and dependable.
- Ability to work independently and as part of a team.
- Ability to handle cash and operate a point-of-sale system.
- Ability to stand for extended periods and lift up to 25 lbs.
Preferred
- Experience with sales and revenue generation.
- Knowledge of soccer and the Atlético Kingston community.
- Comfortable assisting with promotional content, product displays, and club marketing initiatives when required.
What We're Looking For
The ideal candidate:
- Is passionate about delivering outstanding customer experiences.
- Takes initiative and looks for ways to increase sales and improve operations.
- Actively engages with customers rather than waiting for customers to approach them.
- Demonstrates enthusiasm when promoting club merchandise and canteen offerings.
- Understands that strong customer service and strong sales go hand-in-hand.
- Contributes positively to the overall atmosphere and success of the club.
- Understands that every interaction is an opportunity to provide great service, promote club products, and contribute to the success of the club.
- Demonstrates maturity, accountability, and professionalism while representing Atlético Kingston.
Compensation
- Hourly Rate: $17.60-$20.00/hour, based on experience, qualifications, and demonstrated customer service skills.
- Flexible part-time scheduling, including evenings and weekends.
- Opportunity to work in a fun, community-focused soccer environment.
- Be part of one of the region's leading soccer clubs and contribute to creating a memorable experience for players and families.
Why Join Atlético Kingston?
- Gain valuable customer service, sales, and workplace experience.
- Develop communication, leadership, and problem-solving skills.
- Work in a fun, active soccer environment.
- Be part of a positive team supporting the growth of soccer in Kingston.
- Opportunity for returning employment and increased responsibilities in future seasons.
Anticipated Start Date: Immediately
Language required for job: English
Number of weeks: 2-12 weeks
Number of hours per week: Up to 20
To Apply:
Send a cover letter and resume. Only candidates being considered will be contacted.
Pay: $17.60-$20.00 per hour
Work Location: In person
