Project Analyst II
TD Bank
Toronto, ON
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Department Overview

Primarily accountable for end to end delivery and execution of smaller scale business or technology projects or leads work packages of moderate size and complexity. Role may also be responsible for complex analysis and reporting at the project/program level.

Job Description

CUSTOMER:
  • Manages client relationships / project stakeholders as they pertain to work streams and / or projects assigned
  • Works with business and technology teams to provide analysis, metrics and management reporting including insight and recommendations and creates accurate and realistic resource plans
  • Conducts implementation and post implementation activities, ensuring project deliverables are communicated and users trained, if applicable
  • Leads status and project team meetings, including preparing and distributing agenda and required materials
  • Participates in evaluating effectiveness of projects after implementation; solicits and receives feedback from various internal areas and outside vendors, passes information to others as necessary and incorporates changes into future project plans
EMPLOYEE TEAM:
  • May act as a working lead to other project team members and may be required to provide some coaching and input into performance assessments of others as appropriate. Keeps other team members informed and up-to-date about the status / progress of projects, and all relevant or useful information related to day-to-day activities
  • Provides subject matter expertise on reports and related analysis to project teams, program management resources and business partners
  • Supports the team by continuously developing knowledge in own area and business units
  • Keeps others within the PMO and internal partners informed and up-to-date about all relevant information
  • Transfers knowledge and provides guidance and leadership as appropriate to support the business objectives of the team and related area
  • Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
BREADTH & DEPTH
  • Primarily manages smaller and less complex projects than Project Managers
  • May be responsible for complex analysis and reporting at the project / program level
  • Typically delivers work packages for projects within a bigger program and focus of projects / programs generally medium term
  • May lead and deliver Tier 5 projects with a low level of regulatory oversight, risk and complexity profile with medium term horizon
  • Requires deeper understanding of technology / business issues and objectives, and impact of the team’s work
  • May operate as a working lead and provide training and guidance to others on best practices, processes, and completion of business as usual activities
  • Typically reports to Project / Program/ Portfolio Management Office Leader
Job Requirements

SHAREHOLDER:
  • Applies TDBG principles of project management life cycle methodologies, tools and best practices, ensuring that appropriate documentation, change and risk management practices are in place
  • Leads and delivers assigned projects or executes on work packages ensuring deliverables meet standards for quality and timeliness and achieve original objectives
  • Owns the accurate reporting of project financials (i.e. data quality) in the bank’s enterprise reporting system
  • Ensures reporting and appropriate project documentation is properly completed (i.e. reports, change requests, presentations, invoices, correspondence / communications, tables, charts, files, etc.)
  • Utilizes project management software to create, update and maintain project schedules with new and revised work packages and plans
  • Ensures dependencies and links with other schedules are established correctly, identifying conflicts and following up where required.
  • Accountable for Project / Program / Portfolio documentation, including developing and monitoring the plan and milestones as required
  • Oversees and is involved with identifying project dependencies and risks, and ensures that they are effectively managed
  • Controls change to project scope through accepted Project Change Request (PCR) processes and documentation
  • Ensures all team members understand the Readiness process and facilitates Readiness sessions
  • Negotiates and issues project documentation as agreed to by the Project Sponsor and involved Stakeholders
  • Supports the analysis and assessment of potential projects and assists in the development of work packages, detailed project plans, specifications and schedules
  • Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
  • Monitors quality of others’ work, where applicable and checks to ensure that procedures and project management methodologies are followed
  • Investigates, escalates and ensures that all project issues are effectively resolved
  • Coordinates the development and implementation of new processes to align with the new business process and/or technology solution while maintaining / improving operating efficiency to ensure timeliness and accuracy of workflow
  • Develops and reviews business requirements, charters, project plans, business/user acceptance test plans, implementation/post implementation plans and other project documentation
  • Executes project management deliverables within budget and as per the approved project plan, working with business partners to develop the content of those deliverables
  • Accountable for planning, monitoring and analyzing financial data and identifying issues that require escalation to Project / Program / Portfolio leaders
  • Reviews business cases for performance measures and analyzes financial goals of incoming projects
  • Communicates monthly resource and financial forecasting process timelines
  • Manages the process for external contractors and/or global resources ensuring statement of work documents are adhered to
  • Manages processes to review project capitalization opportunities
  • Leverages tools, reporting capabilities and systems already in place that provide the required level of detail and information needed by the PMO
  • Ensures and owns accuracy and integrity of data quality within their PMO and to the Enterprise Project Management Office
Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job FamilyProject Support
Job Category - Primary

Project Management

Job Category(s)Project Management
Hours

37.5

Business LineTD Canada Trust
Time Type

Full Time

Employment TypeRegular
Country

Canada

**Province/State (Primary)Ontario
City (Primary)

Toronto

Work LocationTD Centre - West - 100 Wellington Street West