Job Overview
We are seeking a dedicated and organized Dental Receptionist and Dental Assistant to join our dental practice. The ideal candidates will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front office. This role requires strong communication skills, attention to detail, and a passion for helping others in a healthcare setting.
Duties
- Greet patients warmly and manage their check-in and check-out process.
- Schedule appointments efficiently using dental practice management software such as ABELDent.
- Maintain and update accurate patient records and manage insurance verification processes.
- Answer phone calls and respond to patient inquiries regarding services, treatments, and office policies.
- Assist with billing and payment processing while ensuring confidentiality of patient information.
- Assist Dentist with various dental procedures as required.
- Taking x-rays.
- Inventory control and purchasing.
- Maintenance of equipment, instruments and materials.
- Clean, sterilize, disinfect, maintain hygienic, safe, and organized.
- Collaborate with dental staff to ensure seamless patient flow and communication.
- Educate patients on treatment plans, procedures, and post-care instructions as needed.
- Maintain cleanliness and organization of the reception and operatory area.
Qualifications
- Previous experience as a Dental Receptionist and/or Dental Assistant in a similar role is preferred.
- Familiarity with dental terminology, procedures, and insurance processes is essential.
- Proficiency in using dental software such as ABELDent; experience with CAD/CAM is a plus.
- Knowledge of Dental Assisting is beneficial and preferred.
- Strong interpersonal skills with the ability to communicate effectively with patients of all ages.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and commitment to providing excellent patient care.
Join our team and contribute to creating a welcoming environment for our patients while supporting their dental health journey!
Job Types: Full-time, Part-time
Pay: $18.00-$24.00 per hour
Expected hours: No less than 24 per week
Flexible language requirement:
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Licence/Certification:
- Certified Dental Assistant (preferred)
Work Location: In person
Application deadline: 2024-11-09
