Job Overview
We are seeking a dedicated and organized Medical Office Assistant/Receptionist to join our healthcare team. The ideal candidate will provide exceptional front desk support, manage patient interactions, and ensure smooth office operations. This role requires excellent communication skills, familiarity with electronic medical records, and experience in a medical or dental office setting. The position offers an opportunity to work in a professional environment where attention to detail and compassionate patient service are valued.
Duties
- Greet patients warmly and assist them with check-in procedures
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records accurately using systems such as Epic and Dentrix
- Collect insurance information and process billing as needed
- Assist with administrative tasks including filing, data entry, and managing office supplies
- Coordinate with medical staff to ensure timely patient flow and appointment scheduling
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Support the clinical team by preparing necessary documentation and forms for patient visits
Experience
- Prior experience as a dental receptionist or in a medical office setting is highly preferred
- Proficiency with electronic medical records systems such as Epic or Dentrix is essential
- Strong knowledge of medical terminology and office procedures
- Experience working with multi-line phone systems and handling administrative tasks in a fast-paced environment
- Previous office experience demonstrating organizational skills and attention to detail is required
- Familiarity with front desk operations, appointment scheduling, and billing processes is advantageous
This role is vital for maintaining efficient office operations and delivering excellent patient care. We seek candidates who are professional, reliable, and committed to providing outstanding service in a healthcare setting.
Pay: $60,000.00-$120,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
