SUMMARY:
The PMSS and Child Protection Supervisor provides practice, administrative, and
operational leadership to staff delivering Post Majority Support Services (PMSS) and
Child Protection services. Reporting to the Manager, the Supervisor is
responsible for providing day-to-day supervision, strengthening practice excellence,
promoting accountability, ensuring legislative and policy compliance, and supporting
high-quality service delivery.
The Supervisor plays a key leadership role in ensuring that services to children, youth,
young adults, families, and communities are culturally grounded, trauma-informed,
strengths-based, and responsive to the priorities of Piikani Nation.
This position enhances organizational capacity by providing direct supervision to
frontline staff, overseeing case practice and quality assurance, supporting staff
development, monitoring program outcomes, and assisting the Manager with
operational planning and continuous quality improvement.
JOB DUTIES AND RESPONSIBILITIES
Key Responsibilities
1. Staff Supervision and Leadership
Provide direct supervision, mentorship, and leadership to PMSS and Child Protection
Staff.
Responsibilities include:
Provide ongoing supervision, coaching, mentoring, and performance support.
Conduct regular individual supervision meetings and case consultations.
Assist staff with case prioritization, workload management, and professional
decision-making.
Support staff managing complex, high-risk, or crisis situations.
Promote reflective practice, ethical decision-making, and continuous learning.
Identify staff training needs and support professional development plans.
Participate in employee performance evaluations, probation reviews, and
performance improvement processes in consultation with the Manager.
Foster teamwork, collaboration, accountability, and a positive workplace culture.
2. PMSS Program Supervision
Classification: Protected
A
Provide supervision and operational oversight of Post Majority Support Services.
Responsibilities include:
● Guide staff in developing individualized service plans for young adults.
● Review PMSS files to ensure service plans are current, strengths-based,
measurable, and outcome focused.
● Monitor client progress in areas including housing, education, employment,
financial stability, mental health, cultural identity, life skills, and family/community
connections.
● Support referrals to housing, education, employment, health, cultural, and
community resources.
● Assist in coordinating programming across Calgary, Brocket, Lethbridge, and
other service areas.
● Support strategies that improve client engagement and reduce service barriers.
● Monitor caseload trends and service outcomes using dashboards and other
tracking tools.
● Promote proactive intervention and early engagement to reduce crisis-driven
services.
3. Child Protection Practice Supervision
Provide supervision and practice leadership to Child Protection staff to ensure safe,
timely, and legally compliant service delivery.
Responsibilities include:
● Supervise child protection practice throughout intake, assessment, investigation,
● intervention, permanency planning, and ongoing case management.
● Review files to ensure quality documentation, risk assessment, safety planning,
and compliance with legislation and agency standards.
● Provide consultation on complex or high-risk child protection matters.
● Support staff in developing comprehensive safety and intervention plans.
● Ensure childrens cultural identity, family relationships, and community
connections remain central to case planning.
● Assist staff with court preparation, family conferences, case conferences, legal
documentation, and permanency planning.
● Promote least intrusive, family-centred, and culturally responsive interventions
whenever safely possible.
4. Quality Assurance and Practice Excellence
Promote consistency, accountability, and high standards of professional practice.
Responsibilities include:
● Conduct regular file reviews, audits, and practice reviews.
● Ensure timely completion of assessments, case notes, referrals, service plans,
and documentation.
● Monitor legislative timelines, court requirements, reporting obligations, and
● review schedules.
● Assist staff in developing measurable goals and outcome-based service plans.
● Identify practice trends, service gaps, and systemic barriers.
● Recommend improvements to policies, procedures, and practice standards.
● Report significant risks and emerging issues to the Manager.
● Support continuous quality improvement initiatives.
5. Program Coordination and Service Development
Support the Manager in strengthening PMSS and Child Protection operations.
Responsibilities include:
● Coordinate service delivery across multiple communities and service locations.
● Assist with scheduling, travel coordination, staff coverage, and operational
planning.
● Develop and implement standardized procedures, templates, referral pathways,
and practice tools.
● Strengthen partnerships with community agencies, schools, housing providers,
health services, treatment programs, employment services, Elders, and cultural
supports.
● Support the planning and delivery of life skills, employment readiness, cultural
programming, behavioural supports, and youth development initiatives.
● Assist with program evaluation, data collection, outcome measurement, and
reporting.
● Prepare briefing notes, reports, and operational updates as requested.
6. Cultural Safety and Community Engagement
Promote culturally responsive practice that reflects the values, traditions, and priorities
of Piikani Nation.
Responsibilities include:
● Ensure services are culturally safe, respectful, and community-informed.
● Support staff in integrating culture, language, ceremony, kinship, and traditional
teachings into service planning whenever appropriate.
● Encourage collaboration with Elders, Knowledge Keepers, families, community
members, and Nation programs.
● Promote understanding of the impacts of colonialism, historical trauma, systemic
inequities, and child welfare involvement.
● Advocate for respectful, strengths-based, and relationship-centred practice.
7. Crisis Response and Risk Management
Provide leadership during urgent or high-risk situations.
Responsibilities include:
● Support staff responding to child safety concerns, placement disruptions, housing
instability, mental health crises, substance use, family conflict, and other critical
situations.
● Assist with risk assessments and safety planning.
● Participate in after-hours consultation processes when required.
● Escalate significant risks and critical incidents to the Manager.
● Lead or participate in post-incident debriefings and practice reviews.
8. Reporting, Communication and Administration
Maintain effective communication and operational reporting.
Responsibilities include:
● Provide regular operational updates to the Manager regarding staffing,
caseloads, risks, and program performance.
● Prepare statistical reports, summaries, dashboards, and management reports.
● Support the development and maintenance of program performance indicators.
● Communicate professionally with staff, community partners, service providers,
and government representatives.
● Participate in leadership meetings, case conferences, interagency meetings, and
strategic planning initiatives.
● Ensure accurate maintenance of program records and documentation.
CORE COMPETENCIES
The successful candidate will demonstrate:
● Strong leadership, supervision, and team-building skills.
● Excellent professional judgment and ethical decision-making.
● Ability to lead effectively during complex and high-pressure situations.
● Comprehensive understanding of trauma-informed, culturally safe, and strengths-
based practice.
● Knowledge of Indigenous child and family service principles and family-centred
practice.
● Strong coaching, mentoring, and case consultation skills.
● Excellent written, verbal, and interpersonal communication.
● Ability to build collaborative relationships with staff, families, community
members, government representatives, and partner agencies.
● Ability to balance support, accountability, and legislative compliance.
● Strong organizational, planning, and time management skills.
● Commitment to confidentiality, professionalism, and continuous improvement.
REQUIRED/PREFERRED QUALIFICATIONS:
The successful candidate will possess:
● Bachelor of Social Work (BSW) from an accredited institution; Master of Social
Work (MSW) is considered an asset.
● Registration (or eligibility for registration) with the Alberta College of Social
Workers.
● Minimum of three (3) years of progressive Child Protection experience.
Experience working in Child protection, Transition to Adulthood Program (TAP),
● Post Majority Support Services (PMSS), or comparable youth transition programs
is preferred.
● Previous supervisory or leadership experience is considered a strong asset.
● Thorough knowledge of the Child, Youth and Family Enhancement Act (CYFEA),
Enhancement Policy Manual, Transition to Adulthood Program (TAP) standards,
and PMSS practice guidelines.
● Delegation under CYFEA will be required
● Valid Class 5 Driver's Licence with the ability to travel throughout Piikani
Nation, Calgary, Lethbridge, Brocket, and other service locations.
● Knowledge and understanding of Piikani Nation history, culture, traditions,
governance, and community values.
● Strong organizational, analytical, and problem-solving skills.
Demonstrated proficiency in Microsoft Office and electronic case management
systems.
● Experience developing reports, dashboards, quality assurance tools, and
program performance measures.
WORKING CONDITIONS:
● The position is stationed in our Calgary office however, travel within Alberta is
required.
● Occasional evening and weekend work may be required.
● Participation in an after-hours consultation or on-call rotation may be required.
● Exposure to emotionally demanding, crisis-oriented, and high-risk situations.
● Frequent interaction with children, youth, families, community members,
● government partners, legal professionals, and service providers.
COMPENSATION:
● The starting salary range for this position is ?? depending on experience and
qualifications.
● 1 year contract that may be renewed and extended depending on performance
and funding.
● Extended health benefits after completion of 90 days probationary period.
● Access to wellness days and events.
● Access to attend community events and learn Blackfoot culture.
START DATE:
Position will remain open until filled.
APPLICATIONS:
Please send a resume and cover letter to [email protected] to apply with subject line:
Supervisor Post Majority
The job will remain posted until a suitable candidate is found.
PCFS thanks all applicants and wishes to advise that only the candidates selected for
an interview will be contacted.
Pay: $75,000.00-$90,000.00 per year
Work Location: In person
