COORDINATOR, GROUND TRANSPORTATION (Events)
Contract
Full-time
Festival Logistics
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.
TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.
We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.
We are currently hiring for the position of:
COORDINATOR, GROUND TRANSPORTATION (Events)
Reporting to the Manager, Ground Transportation, the Coordinator, Ground Transportation (Events) will facilitate the successful airport transfers (pick ups and drop offs) of Festival guests through the planning and execution of ground transportation itineraries. This position will indirectly supervise Volunteers, Airport Greeter Supervisors, and Festival Drivers.
RESPONSIBILITIES:
Shall include but not be limited to:
NOTE – this position may involve extended hours during the operational period of the Ground Transportation team prior to and during the festival.
JOB GRADE & SALARY:
TARGET CONTRACT DATES:
WORK LOCATION:
Office Location: 350 King Street West, Toronto, ON M5V 3X5
Weekly in-office requirements:
Pre-Festival Office Requirements: Full Time, including the Labour Day long weekend (Saturday, September 5th 2026 - Monday, September 7, 2026)
Festival Office Requirements: Full Time, including both weekends during the Festival
MINIMUM REQUIREMENTS:
Education & Experience
Demonstrated experience in large, multi-day events (ex. festivals, tournaments, expos, Games, etc.)
Exceptional and demonstrated background in hospitality or client services
Previous experience in ground transportation and/or guest logistics is an asset
University degree, college diploma or equivalent work experience
Holds a G class license, preferred
Skills
Proficiency with Microsoft Office, Google suite, and relational databases (experience with Artifax considered an asset)
Excellent organizational skills with exceptional attention to detail and numerical aptitude
Strong organizational skills and the ability to identify and manage competing priorities
Understanding of, comfortable with, and commitment to superior client servicing in person, online, and over the phone
Ability to think critically and anticipate issues and proactively propose and execute solutions to address them
Ability to work both independently and in a team environment
Fluency in multiple languages considered an asset
Knowledge of traffic routes, local roads, hotels, international airports and airlines is an asset
Effort
Mental effort:
Ability to learn quickly, work effectively and accurately, and respond well in fast-paced and high pressure environments
Comfortable and flexible with working beyond set shift hours in order to meet operational demands during the operational period of the Ground Transportation team including early mornings, evenings, and weekend.
Physical effort:
VACANCY:
HOW TO SUBMIT & APPLICATION DEADLINE:
All applications must be submitted online through TIFF’s Career Centre.
Please upload your cover letter and resumé as PDF(s), before the deadline of FRIDAY, JULY 3, 2026.
CLOSING:
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.
Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.
TIFF may use artificial intelligence to screen, assess or select applicants for this position.
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at
[email protected]. We strive to provide reasonable accommodations whenever requested.
