Supervisor, Retail - Seasonal - Full Time
Blue Mountains/Collingwood
Blue Mountains, ON
The Retail Supervisor is responsible to assist Retail Management in creating and implementing an integrated sales culture and guest experience focused environment. The Retail Supervisor will work to develop this culture and grow it in all retail locations; including responsibility for growing sales revenue, staff contribution, and the stores overall financial performance. The Retail Supervisor is also responsible for all employee relations including, hiring, training, scheduling, and performance evaluations.


Full Time Hours
$17.45/ hour

Resort perks:
Free Ski/Snowboard Pass;
Discounted lift tickets you can share with your friends;
Free rentals;
Staff priced meals & Starbucks treats;
Retail savings at Columbia, North Face, Red Devil, Hillside, Lifted and more;
Staff room rates at all our hotels;
Reduced rate experiences at all other Alterra Mountain Company resorts.


Supervision of the Retail Sales associate team including; recruitment, training, daily work assignment and performance management
Provides customer service to all guests, taking ownership of guests’ concerns through to final resolution
Create payroll schedules for all stores, with consideration for peak periods, staff availability and payroll budgets
Implementation of an effective communication strategy that ensures the front-line retail team has the information they need to be successful
Partner with vendor representatives to ensure delivery of all merchandise presentation standards
Participate in the planning and implementation of seasonal entrance and exit strategies
Collaborate with the procurement team on the analysis of merchandise sales performance to budget to identify fast and slow moving goods
Lead the execution of marketing initiatives
Accountable for maintaining accurate inventory controls and execution of the annual store inventory count


A minimum of two years supervisory experience
Previous retail experience a must
Self-motivated individual who has the proven ability to initiate new procedures to “get it done”
Good interpersonal, communication and organizational skills
Computer literate in MS Office suite of programs
POS experience mandatory
Must be available to work a flexible schedule which includes days, evenings, weekends and holidays


Blue Mountain, Ontario’s largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state- of-the-art conference space caters year-round to corporate meeting groups. Blue Mountain is owned by Alterra Mountain Company and offers the Ikon Pass, the new standard in season passes. Visit for more information.


Alterra Mountain Company is a family of 14 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

For more information, please visit

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.