Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience?
Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the cornerstones of our success. Their ideas, commitment and connection to our customers are truly the essential elements in how we succeed.
If you have a passion for terrific customer service, work life balance and love to work in a team environment this could be the opportunity for you!
Operations Support Clerk – Fort Erie, ON
Multiple Shifts Available
The Operations Support Clerk is our first point of contact with our customers and their carriers. They provide critical shipment status information to our customers, carriers and our operations rating team.
Here are some of the activities you will be expected to perform:
Manage all incoming documents through ECM and e-mail
Assist confirmers/raters in retrieving COS documentation
Creation of documents using electronic means
Communicate through telephone and email with customers, carriers on shipment status
Scanning, faxing, filing, data-entry.
Reception back up as required
All other duties as assigned
These are the standards we look for:
High School Diploma is required
Minimum of 1 year in an office environment
Proficiency in MS Office and database skills, faxing, scanning, internet work.
Strong communication skills – English verbal and written is required
These are the values that are important to us:
We believe in Constant Improvement, Urgency and Purpose, Courage, Community Involvement and Family First. We look for people that are adaptable, enthusiastic, self-motivated, passionate, creative and team-oriented.
This is the company culture we are fostering:
At Willson, family is first, and we recognize, support and respect each employee’s responsibility to his/her family. In our continued efforts to help our employees we offer:
Medical, Dental & Supplementary Health coverage
Maternity top-up and paid time off for new Fathers
Company paid emergency leave days
Company matching Group RRSP
Paid Continuing Education Courses
Willson International is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process.