This position reports to: Manager
Starting Date : As soon as possible
Employment status : Full-time (35hrs/week). Term position
Salary Rate : $26.76
Under the direction of the Settlement Program Manager, the Settlement Counsellor is responsible for activities related to the resettlement and integration of newcomers to Canada.
MAIN DUTIES & RESPONSIBILITIES
Connect clients with specific settlement needs to existing resources in the community.
Provide information, orientation, and referrals to clients through one-on-one and group sessions.
Conduct needs assessments, case management and settlement action plans.
Interpret and translate for clients to access services and meet immediate settlement needs.
Prepare clients to actively access mainstream networks and navigate Canadian systems.
Advocate on behalf of clients in order to improve their access to services.
Outreach to clients and service providers.
Participate in meetings and activities that promote understanding of newcomers.
Organize activities throughout the year according to newcomer needs.
Recruit volunteers that can be mentors/peers of newcomers.
Work collaboratively with volunteers and staff to ensure efficient and effective delivery of events and activities.
Provide reports and document services as requested by the program manager.
Perform other related duties as assigned.
Promote the vision, mission and activities of CCI.
Assist with events and other activities that contribute to the positive image of CCI.
Participate in a variety of community-based networks, coalitions and committees.
Support the development of new program areas.
Work collaboratively with volunteers and staff to ensure efficient and effective management of CCI events and activities.
CCI expects that all employees will perform their work in a manner that demonstrates:
Commitment to client-centred models for service delivery and principles of community development.
Commitment to working cooperatively in a community-based setting as part of a multi-disciplinary team of staff, students, and volunteers.
Commitment to continuous professional development.
Commitment to peer support and volunteerism.
CCI’s principles of employment equity and ensuring these principles are reflected in all business activities, including interactions with clients, co-workers, and when representing CCI in the community. These principles include the commitment to treating people fairly, with respect and dignity, and free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, colour, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or record of offences for which a pardon has been granted.
(Education, Knowledge, Experience, Skills)
The Settlement Counsellor understands and supports CCI’s mission and experience in the resettlement and integration of newcomers to Canada. This position requires strong communications and interpersonal skills, excellent organizational abilities and exceptional cultural competency. The Settlement Counsellor must be a self-starter with initiative who enjoys working in a fast-paced environment.
Post-secondary education in a social services field, or an equivalent combination of education and experience.
Knowledge of services and resources available to assist newcomers.
Cross-cultural competence and demonstrated ability to function in a culturally diverse workplace.
Ability to provide one-on-one support to clients.
Excellent organizational skills and the ability to set priorities and meet deadlines.
Ability to deal with confidential material and matters.
Excellent interpersonal skills.
Negotiation, mediation, and conflict resolution skills.
Ability to communicate effectively both verbally and in writing.
Ability to perform duties independently or with minimal supervision.
Ability to facilitate workshops and group sessions.
Fluency in verbal English and Ukrainian is required.
Fluency in French, Russian or other languages in a strong asset.
Fluency in verbal and written English and Ukrainian is essential. Other languages an asset.
Proficiency and experience working with Microsoft Office Suite.
Valid driver’s license and access to a vehicle is preferred.
All internal applicants must inform their supervisor of their intention to apply for the position.
Cover letter and resume must be submitted by July 3rd, 2022. Applications will only be accepted electronically through Bamboo. Only candidates selected for an interview will be contacted. No phone calls, please.
The Catholic Centre for Immigrants (CCI) is committed to being an equal opportunity employer.
Please advise in advance if you require any accommodation during the application or selection process. CCI is committed to employment equity and encourages candidates to self-identify as visible minorities; people from culturally diverse backgrounds; people of all gender identities and sexual orientations; Indigenous peoples; and persons with disabilities.