The Project Manager is responsible for, under the guidance of the Project Director, assist in managing the development of a major capital projects with significant complexity and budget with an emphasis on delivering a complex, state of the art results. The key project being worked on is the Patient Support Center. The role is one which requires a multidisciplinary understanding of building construction. From the inception of a project until the final completion, the Project Manager oversees the coordination between the various disciplines of the project to ensure that the end-product meets the user’s functional requirements, the project schedule and project budget.
The Project Manager is accountable for all aspects of a project life cycle from project initiation, implementation through to closure, ensuring that all deliverables are achieved on schedule and within budget. The Project Manager needs to have a thorough understanding of building sciences, design, infrastructure systems and construction along with the effects that each system has on the architectural, structural, mechanical, and electrical elements within the building. The Project Manager uses this advanced level of understanding to translate the user’s requirements into design and technical directives for the design disciplines, vendors and construction trades.
In this role you should have a good level understanding of construction contract law, standard design agreements, project management processes and procedures for facilities related work and apply this knowledge in ensuring conformance with standards, processes, agreements, policies and procedures for the department in cooperation with a Senior Project Manager, or the Project Director, Patient Support Center or other staff as the project demands. You will work collaboratively with a wide variety of senior and project stakeholders to ensure project timelines and deliverables are met and are in alignment with the Hospital’s mission, vision and values and strategic directions.
As The Project Manager may deal with offsite leased space tenants and landlords with regards to operational and capital issues to support the Project Director. You will work collaboratively with the Project Horizon Team, Facilities Planning and Development Team, Facilities Infrastructural Renewal Team, Information Technology & Management (IMIT), committees, stakeholders, consultants and other partner departments as required.
Here’s What You’ll Get To Do:
Project Leadership and Project Management
Ability to meet with Users to evaluate their needs, investigate options and make high level recommendations on approaches to resolve their needs or challenges.
Translates the user requirements into a high level functional plan, with or without the use of specialty consultants depending upon the size of project (e.g. The Project Manager evaluates the requirements for various disciplines and arranges for design documents and/or reviews the mechanical details such as the heating systems, cooling systems, medical gas, sprinklers, fire safety, plumbing systems, and electrical details such as emergency power, normal power, security, fire alarm etc.) or a department may require additional space for a specialty application or installation of an unusual piece of equipment.
Develops / evaluates technical RFPs (e.g. purchase of goods such as, equipment, and services of architects and engineers on different projects), evaluates RFPs and ensures compliance with the SickKids Policies and Procedures regarding Procurement of Goods and Services and Broader Public Sector Procurement Directive.
Negotiates / or assists negotiation of contract terms with consultants and contractors. Also, negotiates tradeoffs between the disciplines in order to reduce capital cost or operating maintenance costs.
Directs / or assists the consulting team or in-house redevelopment staff which includes directing and verifying work performed by the architects, engineers, and other specialty consultants. This direction and verification of work is then extended into tendering and construction stages with the aim of maintaining a high level of performance from the design team, suppliers and contractors. The Project Manager may also liaises with various hospital departments, Ministry of Health, City Buildings Department, vendors etc. to ensure project timelines, deliverables and budget are met.
Understands contract law as it applies to the methods of tendering and project procurement and the construction industry.
Ensures the contracts are reviewed for compliance with proposals or tender requirements.
Assists in selecting and organizing project teams, including design consultants, specialty consultants, and internal project staff.
Ensures accurate and complete documentation of each stage of the project from inception through the construction to the occupancy or operations stage, and is accountable for obtaining all internal and external project approvals (e.g. Building Permits, Occupancy Permits, etc.)
Reviews, signs, and process stamps project documents as required, or submit for formal review as appropriate. The Project Manager represents the Hospital with respect to contractual and technical issues related to the project (e.g. insurance, bonding and code requirements, etc.)
Maintains traceability between finished products and the personnel/organization that designed/specified/constructed them. Accountable to ensure that consultant, contractor, user and supplier deliverable items are adequately identified.
The Project Manager is accountable to ensure that all contractors have appropriate documentation and approval to undertake the work.
Accountable to conduct site inspections, and resolve disputes. The Project Manager is accountable for identifying and addressing non-conformances when necessary, evaluating the cause of project related non-conformances and, coordinate remedial action. Verifies completion of the remedial activities and reports the results to Project Director, Patient Support Centre or designate.
Reviews records and evaluates the results of inspections and tests conducted by sub-contractors or independent inspection and testing agencies and witnesses selected tests and inspections as necessary.
Ensures SickKids supplied material is identified in the contract and that insurance coverage for SickKids supplied material, and responsibility for deductible payments has been defined. Processes change requests, change orders, payment certificates and other contract or project related administrative documents. Assists Facilities Operations to administer warranty claims within the specified warranty period. Participate in year-end warranty review with consultants.
Applies effective facilitation, communication and negotiation skills, works with project sponsors, executive leads and other key stakeholders to prioritize and scope project objectives, tasks and timelines with the goal of optimizing achievement of project deliverables on schedule and within budget for projects that involve multiple programs/portfolios and/or have cross organizational impact.
Responsible for project financial tracking using Facilities tracking software. Development of project budgets including subcategories in accordance with MOHLTC Capital Planning Final Estimate of Cost categories and subcategories. Reporting on commitments and expenditures as well as forecasting in year cost and cost to completion. Manages scope and other changes on the project with regards to budgets and contingencies. Manages user expectations. Advises parties on budget limitations and approvals to adjustments to budgets. Adjusting project budgets in accordance with departmental authorities and development of business cases and documentation for approvals as required.
Facilitates meetings with senior leaders and key stakeholders throughout the project lifecycle, to ensure positive tracking against project milestones and financial metrics, ensuring the project will be completed on time and within budget.
Ensures the delivery of project status reports to the project sponsors, executive leads, and key stakeholders and/or to the senior leadership team. When necessary (e.g. project timelines and budget may not be met), brings forward options and recommendations for corrective action in order to meet objectives, keeping in mind political and/organizational sensitivities.
Responsible and accountable for the execution of all TCAT (Testing, Commissioning, Acceptance, and Turnover) processes, including coordination between Consultants, SickKids’ Facilities Operations and the Project Horizon Team.
Other duties as required.
Interface with users, consultants, other project managers or team members, municipality, Ministry and other organizations and regulatory bodies to ensure that they are properly briefed during the development process. Interface with users, contractors, consultants, other project managers or team members, vendors, independent inspection and testing agencies, legal counsel, and building authorities during construction.
Draws upon expert level negotiation skills, and conflict resolution strategies, to work with external and internal stakeholders, obtaining buy-in and support to ensure the success of projects and achievement of win-win strategies for all parties.
Builds effective relationships with senior leaders and executive sponsors and is able to guide and influence decision making relative to project strategy, risk and outcomes.
Communicates project results to the executive leads, project sponsors, other project managers and key stakeholders and makes recommendations to project stakeholders (as appropria te) regarding the long-term implementation of project initiatives based on learning gained during the project lifecycle.
Liaises with other teams and committees at SickKids, external partners/clients, other hospitals and government officials where necessary, to develop opportunities to exchange information so as to incorporate new knowledge into project plans as appropriate.
Supports general communication of key messages about projects in accordance with the Project Horizon Communications Strategy and plans.
The complexity of major strategic projects needs to be managed with diligence, diplomacy and strong project management skills in a highly charged political climate.
Monitors evidence-based trends and benchmarks project objectives and outcomes against leading edge practices and processes.
The role requires exemplary communication, facilitation, relationship management, negotiation, influencing, collaboration and analytical skills to successfully manage projects of medium complexity and scope.
Here’s What You’ll Need:
Post-Secondary education – Bachelor’s degree / Diploma.
Technical / Professional Accreditation (License, Certification, etc.): PMP Certification (or eligibility) is an asset.
Related Experience - External or Internal:
Three plus years of progressively responsible and related experience in project management and construction, preferably within the health care / sector.
Familiarity with all types of construction project delivery models.
Extensive understanding of contract law as it applies to the construction industry.
Understands contract law as it applies to the methods of tendering and project procurement and the construction industry.
Understands the Broader Public Sector Directives.
Understanding of Construction Contract Document Council documents, especially CCDC-5B. The Project Manager must have an understanding of how the contract is put together, and must have the capability to make revisions to the supplementary conditions and administer the contract after execution.
Proven ability to coordinate building systems, consultant and other drawings and information, and on-site problem solving.
Understanding of healthcare design, principles, and evidence based design, MOHLTC processes and approvals, LHIN processes and approvals, and uniqueness of a healthcare setting.
Demonstrated strong technical knowledge and skills of project management software including MS Office Suite (specifically Microsoft Project) and other industry related applications (e.g. AutoCAD, Revit, Bluebeam, BIM, etc.)
Exemplary communication skills (verbal and written), organization, facilitation, interpersonal and listening skills; experience successfully supporting diverse groups by learning and understanding their needs and objectives; experience establishing credibility and working-relationships at all levels of the organization; solid sense of confidentiality and discretion.
Ability to balance and integrate the needs of stakeholders into strategies and solutions that align with the Hospital’s strategic directions, and meet program/ department/ portfolio requirements.
Innovative and creative problem solver; demonstrates exceptional judgment and decision making skills.
Demonstrated ability to work under pressure, meet deadlines, and successfully manage in a complex, fast-paced environment with multiple, and shifting priorities.
Commitment to meeting strict deadlines, hardworking, self-motivated passion to quality and excellence and self-improvement.
Demonstrated change management skills, including conducting systems, business and financial risk assessments, and communicating change to key stakeholders.
Comprehensive knowledge and experience of hospital operations and environments.
Broad knowledge and understanding of hospital mechanical and electrical infrastructure and building systems and their importance and impact on associated clinical operations.
Working knowledge of legislation, codes and policies regarding infection prevention and controls regarding healthcare construction and renovations.
Results oriented with high attention to detail and accuracy.
Employment Type: Permanent, Full-Time