The CF-18 AVS Program Representative serves as Arcfield’s on-site liaison within the Department of National Defence (DND) offices in Gatineau, Québec. This role supports the coordination and administration of program activities between Arcfield and Department of National Defence stakeholders to ensure effective communication, contract alignment, and operational continuity. The incumbent provides day-to-day interface support with government representatives, assists with program coordination activities, and facilitates the flow of information between the customer and Arcfield program leadership. The position helps ensure that program deliverables, priorities, and administrative requirements are clearly communicated, tracked, and supported in accordance with contract requirements.
Key Responsibilities
Client Liaison & Stakeholder Support
- Serve as the primary Arcfield point of contact within the DND office for day-to-day program coordination matters.
- Maintain effective working relationships with DND personnel and support collaborative communication between Arcfield and government stakeholders.
- Facilitate the exchange of information related to program activities, priorities, and deliverables.
- Support positive customer engagement and ensure alignment between customer expectations and program execution.
Program Coordination
- Support coordination of program activities between Arcfield teams and customer stakeholders.
- Monitor, track, and communicate program updates, requests, and action items between the customer and Arcfield leadership.
- Assist with preparation, coordination, and execution of meetings, briefings, and program reviews.
- Support scheduling, documentation, and follow-up actions associated with program activities.
Contract & Operational Support
- Assist with tracking program requirements, deliverables, and documentation in accordance with contract obligations.
- Ensure relevant information from the customer environment is communicated to Arcfield program leadership in a timely manner.
- Support resolution of operational or administrative issues through coordination with Arcfield management and technical teams.
- Maintain awareness of program priorities to support effective execution of contractual commitments.
Reporting & Communication
- Provide regular updates and status information to Arcfield program leadership.
- Prepare summaries, notes, and reports related to meetings, client discussions, and action items.
- Support development of program documentation, briefing material, and correspondence as required.
- Maintain accurate records of program interactions and customer requests.
Compliance, Security & Conduct
- Adhere to all DND security, confidentiality, and access requirements applicable to embedded contractor personnel.
- Ensure compliance with Arcfield policies, procedures, and applicable government contract requirements.
- Maintain professional conduct while representing Arcfield within a government environment
Required Qualifications
- Engineering, technical, or related post-secondary education, or equivalent combination of education and experience.
- Experience working with or supporting the Department of National Defence (DND), Canadian Armed Forces (CAF), or other federal government organizations.
- Experience supporting defence programs, government contracts, or military operations.
- Experience coordinating activities between government and contractor organizations.
- Strong interpersonal and communication skills, with the ability to work effectively in a customer-embedded environment.
- Ability to manage multiple priorities and maintain strong attention to detail.
- Must be eligible to obtain and maintain required Government of Canada security clearance.
Preferred Qualifications
- Minimum 10 years’ experience working with the Canadian Armed Forces.
- Experience supporting air platforms.
- Experience working with CF-18 or similar fighter aircraft platforms.
- Experience working in an embedded contractor or program representative role.
- Bilingual (English / French).
At Arcfield Canada, we offer:
- A competitive salary
- Benefits that include extended health, dental and vision coverage as well as a health care spending account
- An RRSP plan that includes company matching on contributions of up to 6 percent
- Continual learning opportunities and professional development training to grow your talent and realize your aspirations and potential
At Arcfield Canada, we work differently than our peers - with agility, the freedom to innovate, an entrepreneurial spirit and a culture of responsibility. Come and join this highly motivated team of professionals and help us continue to set the standards of excellence in a field that offers both challenge and reward.
Arcfield Canada is a leading provider of complete life cycle management and in-service support of complex electronic military systems. Our experienced team provides a broad range of services to the Department of National Defence including Engineering Services, Logistics Support Analysis, Electronic Systems Maintenance and Repair, and long-range planning for full fleet support. For more than 30 years, Arcfield Canada has been a dedicated partner to the Canadian Armed Forces (CAF). Visit us at to www.Arcfield.ca learn more.
All successful applicants must be capable of obtaining and maintaining a Canadian Government Industrial Security Clearance.
Arcfield Canada requires that all employees be fully vaccinated against COVID-19 with a vaccine approved by Health Canada. Legitimate human rights-based exemption requests will be reviewed and accommodated to the point of undue hardship where applicable.
Arcfield Canada is an Equal Opportunity Employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Gatineau, QC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- MANDATORY QUESTION: Are you eligible to obtain a Government of Canada Security Clearance that is required for this position? To be eligible, you must be a Canadian Citizen as well as have resided in Canada for 10+ years.
Work Location: Hybrid remote in Gatineau, QC
