Parts Specialist / Inside Sales
Maple Ridge, BC

Inside Sales / Parts Specialist

The Parts Specialist, under the direction of the General Manager will be responsible for facilitating all aspects of Heavy Equipment Parts Sales to potential and/or existing customers.


  • Manage parts inquiries and correspondence effectively, through email, by phone and other technology in a timely and courteous manner
  • Use parts books to look up part numbers & source parts/components through dealer network
  • Utilizes Company technical data, sales and promotional resources to generate leads and achieve sales targets
  • Develop ongoing, profitable relationships with customers and continually maintain the professional image of the company
  • Maintain a high level of product and service knowledge
  • Provide customers with in-depth information regarding equipment & parts for sale
  • Emphasize product features and benefits, quote prices, and prepare sales order forms and/or reports
  • Maintain accurate records, including sales reports, inventory, billing invoices, and other documentation


  • Position requires knowledge within the heavy construction/mining industry and a strong sales and mechanical aptitude is required with preference given to 5 - 10 years’ experience
  • Results oriented with strong negotiation skills
  • Strong knowledge of sales principles, methods, practices, and techniques
  • Excellent organizational and time management skills
  • High level of integrity and work ethic and to be able to thrive in target driven environment
  • Able to build and maintain lasting relationships with customers
  • Strong computer skills with the ability to demonstrate proficiency in software applications with working knowledge of the MS Office suite
  • Strong communication and presentation skills with outstanding interpersonal aptitude

Job Types: Full-time, Permanent


  • Heavy Equipment Parts: 2 years Preferred
  • Sales: 2 years Preferred

Job Type: Full-time


  • Heavy Equipment: 1 year (Preferred)
  • Sales: 1 year (Preferred)