Field Operations Manager

Cynergy Mechanical Ltd.
Etobicoke, ON

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Job details

12 days ago

Skills

Supervising experience
Plumbing
HVAC
Construction
Leadership

Full job description

CYNERGY MECHANICAL CAREER OPPORTUNITY – FIELD OPERATIONS MANAGER

34 Leading Road, Buildings 10 - 12

Etobicoke, ON Canada M9V 3S9

416-749-2200 l cynergymechanical.ca

Field Operations Manager

Cynergy Mechanical is a leading mechanical services and solutions provider based in

Etobicoke, Ontario, proudly serving clients since 1994. The company specializes in HVAC,

refrigeration, plumbing, and integrated mechanical systems across industrial,

commercial, institutional, and multi-residential sectors.

With a strong focus on service excellence, Cynergy Mechanical delivers installation,

maintenance, emergency response, and ongoing mechanical support solutions designed

to optimize building performance, improve energy e:ciency, and protect long-term asset

value throughout the GTA and Southwestern Ontario.

As Field Operations Manager, you will oversee daily <eld operations while making sure

the right people, with the right skills, are in the right place at the right time. Reporting

directly to the CEO, you will act as the bridge between project management, service

operations, and the <eld, keeping technicians e>ectively scheduled, productivity high,

and sta:ng aligned with current and upcoming work.

This is a hands-on leadership role with a strategic edge. You will balance labour across

service calls, maintenance contracts, and construction projects without relying on

reactive hiring and layo>s, proactively forecasting workload, spotting capacity gaps, and

building sta:ng plans that support steady growth and a stable, engaged workforce.

KEY RESPONSIBILITIES

Field Operations Leadership

Supervise HVAC and plumbing <eld employees across service, maintenance, and

project work.

Provide daily direction, coaching, and support to technicians, apprentices, and <eld

sta>.

Monitor quality, productivity, safety, and customer service through regular <eld

visits and job-site inspections.

Address performance concerns and support ongoing development.

Dispatch, Scheduling & Resource Deployment

Oversee dispatch and technician scheduling, assigning the right skills to the right

jobs at the right time.

CYNERGY MECHANICAL CAREER OPPORTUNITY – FIELD OPERATIONS MANAGER

Maintain a clear picture of each technician’s capabilities and certi<cations to match

people to the work they’re suited for.

Coordinate sta:ng priorities across emergency service, maintenance, and

construction, minimizing downtime and idle time.

Workforce Planning & Capacity Management

Forecast labour needs from secured work, project pipelines, seasonal demand, and

maintenance contracts.

Build workforce plans that maximize use of existing sta> while minimizing overtime

and unnecessary recruitment.

Analyze workload and capacity to Cag shortages or surpluses early, and balance

resources across departments and projects.

Coordinate cross-training and skill development to keep the workforce Cexible, and

support long-term and succession planning with the CEO.

Licensing, Compliance & Field Readiness

Track trade licences, tickets, and certi<cations to keep all <eld sta> current and

compliant.

Oversee <eld-readiness items such as uniforms and equipment.

Project & Service Coordination

Work with Project Managers and Service Managers to anticipate resource needs and

join planning and forecasting discussions.

Monitor project progress and adjust labour to support deadlines and customer

commitments.

Performance & Safety

Track labour productivity, utilization, and overtime, and <nd opportunities to

improve e:ciency and pro<tability.

Support annual workforce budgeting and labour forecasting, and report to the CEO

on capacity, labour cost, and sta:ng recommendations.

Champion a strong safety culture and ensure compliance with company policies and

industry standards.

QUALIFICATIONS

5+ years of leadership experience in commercial HVAC, plumbing, mechanical

contracting, or construction operations, ICI industry experience required.

Experience supervising <eld technicians, tradespeople, or construction personnel.

CYNERGY MECHANICAL CAREER OPPORTUNITY – FIELD OPERATIONS MANAGER

Demonstrated experience with workforce planning, labour forecasting, scheduling,

or dispatch.

Strong understanding of commercial mechanical operations and project workCows.

Pro<ciency with scheduling, dispatch, project management, and workforce-

management software.

Self-motivated, organized, and con<dent leading people in a fast-paced <eld

environment.

COMPENSATION & BENEFITS

Competitive compensation package with performance-based incentives.

A culture that values work-life balance and family.

Opportunities for professional growth within a growing organization.

Exposure to diverse projects and industries.

Travel reimbursement and parking support.

How to Apply

If this role excites you but you don’t meet every quali<cation, we still encourage you to

apply, you may be a great <t for this or other opportunities within the organization.

Please submit your resume to [email protected].

This posting will remain open until the position is <lled. We thank all applicants for

their interest; however, only those selected for an interview will be contacted.

Cynergy Mechanical is an equal opportunity employer.

Apply Now

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