On-Call Worker (Home Care Team)
Carefirst Seniors & Community Services Association
Scarborough, ON
Responsibilities:
Answering the afterhours oncall cell phone for the Home Care services at your own home

Act as a first respondent for any issues or situations that may arise outside of normal business hours

Handle client’s and/or Personal Support Worker’s scheduling issues

Notify clients of all schedule changes in a timely manner and document all oncall activities on the computer
software CIMS

Maintain an electronic oncall log of all telephone communications

Keep the supervisor informed of any issues or occurrences

Attend unit meetings and inservice training

Requirements:
High school diploma or equivalent

Prior experience in staffing coordination or home care scheduling preferred

Available to work outside normal business hours (2030 hours per week) during early mornings (7am9am),
evenings (5pm11pm), weekends (7am11pm), and statutory holidays (7am11pm)

Selfmotivated with the initiative to handle situations in a professional manner

Excellent written and verbal communication skills

Able to perform duties remotely with minimal supervision

Proficient computer skills in Microsoft Office and CIMS are an asset

Speak fluent English and a second language that reflects the community, eg. Cantonese, Mandarin

We are committed to an environment that is barrier free. If you require accommodation during the hiring process,
please inform us in advance to arrange a reasonable and appropriate accommodation.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

Please send your cover letter and résumé to:
The Hiring Committee, Carefirst Seniors & Community Services Association
4/F, 300 Silver Star Blvd | Scarborough | ON | M1V 0G2
Email: hr@carefirstontario.ca
Fax: (416) 5022382