Position: Team Leader
File #: 2020-
Status: Full Time
Department: Corporate Services
Site: Credit Valley Hospital
Hours of Work/Shifts: Monday – Friday (must be flexible to work days, evenings, weekends, holidays if required)
Reposted: June 09, 2020
Internal Deadline: June 16, 2020
**The location of any vacancy/position may be changed or reassigned as per operational needs.
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!
Community College Diploma and/or equivalent combination of education and hospital experience in a unionized environment. OHA/CHA departmental management certificate is a definite asset
Previous supervisory/leadership experience in Hospitality/Environmental Services or equivalent experience combined with proven strong customer service and team building skills
Good working knowledge of Computer software, i.e. MS Windows and Meditech, etc. required
Strong communications and excellent interpersonal skills, combined with good analytical, problem solving and financial management skills required
Must to able to organize and prioritize work and handle multiple tasks in a fast-paced and customer service orientated environment.
Manage the delivery of Transportation, Customer Support and other Corporate Services areas needs across the organization, assign and prioritize tasks, duties and work requests and scheduling of staff
Recruits, coaches, mentors, evaluates and manages the performance and development of staff
Demonstrates and role models a positive attitude and encourages a strong team approach at all times
Staff development and facilitation of daily and ongoing activities ensuring effective use of resources
Networks with other Hospitals/Health Care Agencies to promote and develop leading edge initiatives
Provides expert knowledge and advice to, and assists the Transport/Service Teams on best practice development and other goals/ initiatives
Identifies and resolves issues, troubleshoots operational problems and front line staff issues
Ensures that all work is carried out in accordance with applicable codes, regulations, policies, standards and guidelines
Participates in the HR Workforce planning process, including selection, supervision and training of staff
Develops positive functional partnerships with client departments to ensure their needs are satisfactorily met; liaises with staff, stakeholders and administrators in developing, planning, implementing and monitoring quality improvement initiatives
Develops, manages and monitors relevant budgets
Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.