Clinical Administrator
About the St. Albert & Sturgeon Primary Care Network:
With a mission to provide seamless integrated healthcare for everyone, we provide innovative, efficient, and quality health care by delivering patient-centered care through the medical home and advocation for our community. We value quality, service, collaboration, and integrity.
Description:
Clinical Administrators are the face of the organization and are often the first and last person that our patients are in contact with. As ambassadors for the PCN, the Clinical Administrators have a direct impact on the patient experience by creating a welcoming and respectful environment for everyone they connect with.
Employment type: 0.8 FTE (30 hours/week) Part Time
Location: SASPCN Central Site (St. Albert Centre) Unit 196, 375 St. Albert Trail, St. Albert, AB
Salary: To be aligned with skill level starting at $21.00/hr
QUALIFICATIONS:
- Post-secondary education in a related field (e.g., diploma in Medical Office Assistant or Business Administration.
- A minimum of one year of experience in a healthcare or medical office setting is preferred.
- Computer skills including Office 365, Word, Outlook, Excel, Electronic Medical Records (Healthquest), Netcare experience an asset.
- Patient-centered, respectful demeanor with effective written and oral communication skills.
- Experience in providing direct care to patients is an asset.
- Flexible schedule
PRIMARY DUTIES AND RESPONSIBILITES:
Administration:
- Providing patient booking with central services.
- Communication of consults to medical homes.
- Assisting clinicians and physicians with clinic workflow.
- Prepare exam and consult rooms and follow infection control best practices.
- Ensure patient vital signs and demographics are taken and documented.
- Collaborate with clinicians, colleagues and Director, Central Operations on items pertaining to efficiency.
- Assist in monitoring inventory of office and clinical supplies
Operations:
- Accurately logging information within the patient’s electronic medical record.
- Direct patient, community and physician inquiries.
- Professional and respectful correspondence.
- Attend staff meetings and group meetings.
Privacy:
- Uphold strict confidentiality regarding patient records and information.
- Collect and record accurate patient demographic information and verify patient eligibility for healthcare coverage.
- Adhere to patient privacy guidelines in the Health Information Act and Protection of Privacy Act (FOIP), strictly uphold confidentiality at all times.
- Adapt and respond to changing priorities and deadlines.
- Build relationships with patients, team members, external stakeholders, and physicians.
APPLICATIONS:
The Clinical Administrator Position will remain open until filled, so we invite you to submit your application as soon as possible. Applications submitted may be held for a period of 6 months to fill additional roles.
The St. Albert and Sturgeon PCN consistently seeks candidates who reflect the diversity of our society and encourage all applicants who possess the required skills to apply.
Documentation of immunization history is a requirement of this position.
Please email resume and cover letter to: [email protected]
Job Type: Part-time
Pay: From $21.00 per hour
Benefits:
Work Location: In person
