Overview
Join our dynamic team as a Account Executive and become the vital link between our team and valued clients. In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a positive experience for every customer. Your energetic approach and excellent communication skills will help foster strong relationships, promote client satisfaction, and drive our commitment to service excellence. Whether engaging via phone, email, or chat, you will play a key role in maintaining our reputation for outstanding client service.
About Us
We are a family owned brokerage based out of Alliston, led by a hands on owner who is deeply involved in day to day operations. We pride ourselves on strong relationships, personalized service, and a supportive, team first environment. As we continue to grow, we’re looking for the right person to grow with us.
Position Overview
We are seeking a friendly, outgoing, and strong willed Account executive to become a key part of our business. This is not just a job, it’s an opportunity to become the owner’s right hand person and play an important role in the success of the company as well as manage the brokerages book of business
This is a full-time position with the flexibility of working from home, while also requiring in-person availability in Alliston as needed.
Key Responsibilities
- Provide exceptional customer service via phone, email, and other communication channels
- Assist in re-marketing/ re-shopping existing clients to new companies
- Quoting of new clients where needed
- Be the #2 to the owner
- Build and maintain strong relationships with clients
- Assist with daily administrative and operational tasks
- Handle client inquiries, follow-ups, and problem resolution professionally and confidently
- Support the owner with various business tasks and priorities
- Learn brokerage processes and systems with the opportunity to take on more responsibility over time
What We’re Looking For
- Extremely friendly, outgoing, and personable
- Strong-willed, confident, and able to take initiative
- Eager to learn, grow, and develop professionally
- Highly organized and dependable
- Comfortable working independently from home while staying accountable
- Willing and able to attend in-person meetings or workdays in Alliston when required
- Insurance background required
- RIBO licensed required
- Previous customer service experience or account executive experience is an asset; attitude, work ethic, and reliability are most important
Why Join Us
- Work directly with the business owner
- Be a valued team member, not just a number
- Opportunity for growth and increased responsibility
- Flexible work-from-home structure with local connection
- Supportive, family-oriented work environment
Schedule:
- Full-time
- Hybrid (Remote with in-person requirements in Alliston)
If you’re looking for a long-term role where your contributions truly matter and you can grow alongside a small business, we’d love to hear from you.
Job Type: Full-time
Pay: $55,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
- Wellness program
- Work from home
Application question(s):
- How many years in the Insurnace industry?
Licence/Certification:
Work Location: In person
