JOB POSTING #903643
Position: Data Storyteller
Department: UHN Data & Analytics
Reports to: Director Business Intelligence & Automation
Status: Permanent Full Time
Work Environment: Hybrid - Remote & Onsite
Salary Range: $70,081 - $90,000 (based on experience)
UHN is a major landmark in Canada’s health care system with four hospitals, five research institutes, and our Michener Institute of Education. Our purpose is to transform lives and communities through excellence in care, discovery, and learning. With over 1,200 beds, more than one million clinic visits per year, and a budget of over $2 billion, UHN and its 20,000 employees of physicians, learners and volunteers make a difference in the lives of patients and their families every day.
For more information on UHN, visit www.uhn.ca.
UHN DATA ANALYTICS:
UHN Data & Analytics supports UHN’s growing demand for data, data-driven insights and helps TeamUHN ensure the needs of the patients come first. Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN’s strategic goals and ultimately advance care, research, and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, data infrastructure/tools, advanced analytics, and automation.
The Business Intelligence & Automation Team works under the direction of the Chief Data & Analytics Officer and in tight partnership with clinical & administrative leadership, advancing UHN to the next phase of our analytics and business intelligence ecosystem while leading the delivery of actionable insights and recommendations to boost operational performance.
OVERVIEW OF THE POSITION:
Reporting within UHN’s Data & Analytics department, supporting the Business Intelligence portfolio, the Data Storyteller will play a critical role in collaborating with clinical and non-clinical stakeholders across the organization to understand enterprise data, create meaningful insight and build business intelligence tools to support the organization in understanding and using its data to drive decision making.
As a member of the Data & Analytics team, the Data Storyteller exercises considerable judgment and independence in supporting corporate, strategic, and operational initiatives. The responsibilities include:
Convert business problems to decision intelligence solutions using data-driven visual stories and data visualization tools such as Microsoft Power BI
Articulate business needs clearly and create data-driven content with unique narratives for target use cases through presentations, reporting tools and visualization
Conceptualize and deliver data visualization solutions solving complex clinical, non-clinical and operational business problems, interpreting, visualizing and summarizing data in an easy to interpret manner
Act as an advisor for multi-disciplinary teams across the organization to assist in development of best-in-class data-driven visual stories & BI tools
Identify and propose appropriate analytics solutions through stakeholder engagement, literature review and requirements gathering
Lead project planning and implementation utilizing strong project management skills (project scoping, planning, implementation, evaluation, risk assessment, benefits realization) and applicable industry experience
Assists in interpretation of results and preparation of material for business case development, presentation, and/or publications
Collaborate with colleagues, business teams and other stakeholders to integrate, analyze and interpret datasets to develop, review and refine user stories and business intelligence tools to support decision making
Comfortable with iterative and agile processes to continuously improve deliverables based on team and leadership feedback
Perform other duties as assigned
Data & Analytics
Be proficient in data sourcing, predictive analytics, modeling, simulation, dashboard development and data visualization
Able to incorporate subject matter expertise, published literature, and evidence to develop innovative analytics solutions that meet requirements
Able to determine business insights and opportunities through the collection, assessment, analysis, and visualization of data
Possess knowledge and experience of the data and analytics life cycle
Business requirements knowledge in the areas of gathering and documenting requirements, workflow, and process modeling
Ability to break down complex problems into smaller actionable pieces
Ability to work with and make appropriate decisions/recommendations with incomplete datasets
Possess experience working on multiple projects from initiation to close-out, including scoping, planning, implementation, issue/risk management and benefits realization
Able to recognize problems, proactively research the best option, and utilize individual judgment and action to resolve them
Able to break down complex problems into manageable deliverables and perform root-cause analysis
Be organized, detail-oriented, adaptive, and client-focused
Possess strong stakeholder engagement, facilitation, and communication skills
Be self-motivated, with the ability to work independently and efficiently
An Undergraduate Degree in Health Informatics, Public Health, or related field.
Minimum 2 years of experience in a healthcare environment working with and supporting enterprise level data analytics, dashboards, simulation, and reporting or equivalent
Minimum 1 year of related experience in project management
Experience designing and developing dashboards, routine, and ad-hoc reports from multiple datasets
Demonstrated commitment to and understanding of equity, anti-racism, and anti-oppression principles and practices
Advanced proficiency in data visualization tools (e.g., MS Power BI, Tableau, QlickView)
Advanced proficiency in the Microsoft Office suite (Outlook, Visio, Project, PowerPoint, Word, Excel, and SharePoint)
Advanced proficiency in data analysis, data cleansing and transformation/ETL processes
Foundational understanding of relational databases and data models
Excellent analytical and problem-solving skills with ability to analyze situations, identify data quality issues, patterns, options, visualize findings and communicate insights
Comfortable working with large-scale clinical and administrative data sets and understand how hospital environment functions
Demonstrated well-formed organizational, time management, communication, decision making and facilitation skills
Flexibility working in a highly dynamic and fast-paced environment
Able to work with minimal supervision on moderately complex tasks
Able to work with multidisciplinary teams in a positive and productive manner
Able to effectively deal with high priority unscheduled tasks and problems
Experience developing presentations and presenting to various stakeholder groups including senior management
Experience in business writing skills and documentation
Familiarity with PMI project management lifecycle & methodologies and product development life cycle
Keen learner with interest in various data technologies and software to help solve business problems
Considered an asset:
Masters degree in a relevant field
Knowledge of trends, strategic frameworks, and advances in data and analytics capabilities
Experience working with DAX, SQL, R, Python
Experience working in a complex, public sector organization or healthcare institution.
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
POSTED DATE: July 28, 2022 CLOSING DATE: Until Filled
REASONS TO STAY AND GROW WITH UHN
We are committed to making UHN a preferred place to work and learn. UHN offers exceptional benefits and programs to our employees, activated upon their start date. These include medical and dental benefits, a leading pension plan (HOOPP) with retirement income for life, group life insurance, and a strong vacation package.
For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.