Lieu:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7
Prenez les choses en main et trouvez d’autres façons d’aider nos propriétaires de magasins locaux en entamant une carrière au bureau central ou aux centres de services aux magasins de Shoppers Drug Mart. Offrez un excellent service, un savoir-faire particulier et des conseils pratiques pour aider les pharmaciens-propriétaires affiliés et leur personnel à offrir aux Canadiens les meilleurs services dans le domaine de la santé, de la beauté et de la commodité.
Pourquoi ce role est-il important?
Reporting Analyst
Location: Mississauga
Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks!
Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless!
Currently, we are looking for a Reporting Analyst to join our Business Information Systems team. This team is made up of a squad of mavericks that troubleshoot, support and well…basically keep the company moving forward. It’s a team of dedicated individuals who like to work hard and have lots of fun while doing so. Are you ready to stand apart and make a difference? We need YOU.
Basic Function
The Reporting Analyst will extract & analyze all patient assistance program data within core therapeutic areas and provide value add insight into trends, opportunities/weaknesses and performance to targets and benchmarks for programs; recommendations on efficiencies and new insights. The Reporting Analyst will also provide the same services & insights to Senior Management and internal stakeholders around internal team performance (efficiency & operational excellence), along with benchmarking against critical KPIs. The Reporting Analyst will act as a liaison for communication between the internal/external clients on new requests and asks; clarifying all requirements and outlining the feasibility and timelines of execution.
Nature and Scope
The incumbent will work with internal staff in order to develop and maintain comprehensive reporting for SDM Specialty Health Network Management (internal clients/stakeholders) and external clients as contracts and requirements dictate. The role will be very fluid in terms of stakeholders and deliverables asked to work on, leading to a dynamic and enriching work environment.
What you will do:
Act as a conduit between:
External Clients, Internal Stakeholders, Senior Leadership and the Business Intelligence department to clarify and translate business and or operational requirements into documentation and conceptual report designs
Occasionally Third party vendors and service providers, e.g. IQVIA and SHN
Develop, execute and own analysis work & reports designed to monitor and maximize profitability/operational excellence for various programs and departments at SHN
Deliver said analysis & reports in the most effective way possible for the audience (stakeholders) in question (ie Excel, Qlik BI, SSRS, etc.)
Develop supporting invoice data and queries; occasionally helping develop the invoices themselves
Recommend and facilitate development of new reports (regular & ad-hoc) for key identified stakeholders
Run, validate and review reports, analyze trends, opportunities and weaknesses and summarize for report end users which includes internal employees and clients
Maintain business requirements, functional requirements and technical specification documentation for all reports
Participate Business Intelligence department for audits
Participate in Request for Proposal process related to specific therapeutic area of expertise
Assess impact to reporting and analysis work due to process changes & improvements
Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
What you will need:
Business/Computer Science/Engineering Degree or equivalent working experience
A minimum of 2-5 years’ experience preferably in a pharmaceutical industry
Strong knowledge and understanding of SQL language is a key skill
Effective organizational, communication and customer relations skills
Well-developed analytical and problem solving skills
Familiarity with CRM platforms (SalesForce, Siebel, PatientConnect, etc.)
Exceptional computer skills (MS Excel and quantitative analysis tools)
Experience with Business Intelligence Platforms (ie Qlik, Tableau, etc.) is a strong asset
Must be able manage time effectively through flexibility & prioritization
Must enjoy working in an environment of fast paced change and ambiguity
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Loblaw considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.
Pourquoi travailler chez Shoppers Drug Mart?
En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de SDMU.
Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.
Comment R é ussir:
Chez Shoppers Drug Mart/Pharmaprix , nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture. Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens.
Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.
Type d'emploi :
Temps plein
Role:
Poste contractuel offrant des avantages sociaux (Durée déterminée)
Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.
R emarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.