At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
The Payments Practice provides transformational services to a variety of payments providers including banks, Fintechs, merchant acquirers, processors, networks and corporates/merchants. EY provides multidisciplinary knowledge to support these clients in their growth and optimization journey whether it’s tackling technology transformation, addressing risk, optimizing global operations, or innovating for global growth.
You will have the chance to be part of a fast-moving, high-growth company. We offer variety, challenge, responsibility and the opportunity to realize your leadership potential. If you are interested in being part of a dynamic team, serving clients and reaching your full potential, EY Consulting is for you!
Your key responsibilities
As a Manager, you’re likely to spend most of your time on operational and technical aspects of client business. You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be at the center of the engagement driving work while maintaining close ties with the client. This requires developing an in-depth understanding of our clients’ unique needs and goals to effectively lead a workstream while delivering meaningful improvement insights. A manager will drive high-quality work products within expected timeframes and on budget.
You will be an active member in providing counselling and mentoring to junior consultants within the organization. Additionally, there will be multiple opportunities to build the practice through developing public facing materials that provide the market your consulting perspective on emerging opportunities in the payments space.
Skills and attributes for success
Consistently mentor and develop junior resources
Develop trust-based relationships with clients
Collaboratively define a delivery plan with your team and engagement leadership
Relentlessly deliver exceptional client service
Develop expertise in specific practice areas to increase knowledge base and capabilities
To qualify for the role you must have
Bachelor's degree plus approximately 5+ years of related work experience; or a graduate degree plus approximately 4+ years of related work experience, specifically within Payments (Card, ACH, Real Time Payments, Cross Border, Digital Currency), Network processing, Money Movement, Card Issuing and Processing, Treasury and/or Cash Management, or Merchant Acquiring.
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the payments
Demonstrated ability to manage and supervise a workstream through all phases of the project lifecycle
Experience creating detailed project plans, managing tasks and deliverables against the plan, reviewing outputs, and providing feedback to team members
Ability to travel – you will likely spend a significant amount of time onsite with our clients. This travel can be as much as 50% to 80% of a work week
Ideally, you’ll also have
Consulting experience with a Big 4 firm or working experience within large global financial institution or payments provider
Knowledge of KYC, AML, and payments compliance regulations
Experience with operating model design to define target state business, operations, technology, and control partner functions
Experience in core platform transformation to support the changing business and regulatory landscape, enabling the realization of strategic business priorities including improved client experience, market expansion and easier partner/correspondent banking integration
Experience in design, testing, and implementation of technology-enabled solutions
Experience in vendor assessment, selection, and transformation
Experience in capability maturity model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives
Knowledge of payments risk and payments messaging standards, open banking/embedded finance
What we look for
If you’re a natural leader, with a talent for motivating individuals, building relationships, and solving complex client problems, we’re interested in you. You’ll need to be ready to listen and confident in challenging the status quo. Top performers in this role will have strong experience contributing content to pursuits, collaboratively structuring work, managing teams, developing reusable collateral, and experience working with C-suite client executives. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.
What we offer
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
EY Way of Work and your health and safety
EY Way of Work recognizes flexibility in the way we collaborate, innovate and deliver with the ability to work in-person and remotely. To support a healthy and safe in-person working environment, EY has implemented various layers of health and safety controls while working in the office or at client or other locations. A critical component of EY’s workplace safety program includes our COVID-19 vaccination policy which requires all personnel to be fully vaccinated against COVID-19 unless an accommodation based on a reason protected by human rights legislation is provided.
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