Canada Post Customer Service Specialist - (incoming calls)
Nordia
Saint John, NB
Is the customer representative position a career fit for you?

Do you stand out by your friendly and dynamic personality?
Are you committed to serving customers, taking care of their requests and finding solutions?
Do you prefer customer service over sales?
If service is your thing, this is your job! Most of all, it's the beginning of a career at Nordia!

What you’ll do:
The Customer Service Representative provides phone support to Canada Post customers. Services include delivery status, redirected mail, community mailboxes, rates and general inquiries. The representative offers an efficient, courteous, professional service adapted to the needs of the customers.

What makes Nordia the best place to work:
At Nordia, people are at the heart of our business and our top priority is to provide a rewarding environment for our employees. That's why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits. Our employees confirm it: according to the latest 2017 internal survey, 82% of them would recommend Nordia as an employer to their family and friends!

What we offer:
Competitive base salary;
Fully paid professional training;
All the support needed to help you reach your full potential;
A full range of benefits after 6 months of service.

What you’ll need:
Friendly, empathic and dynamic: attentive and able to build a relationship of trust with the client;
Experience in customer service;

Be available to work during the following periods*:
Monday to Friday between 8am and 12am (midnight);
Saturday and Sunday between 10am and 10pm;
High school diploma (secondary V).
Discover Nordia Saint John at: http://www.en.nordia.ca/saintjohn

Training starts January 7th, 2019

  • Hours and days of work may vary based on business needs and include weekend shifts.