McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
As p ar t o f th e Specialty Health Business Transformation and Innovation tea m, t h e Bu s i ne ss A nal yst use s b u s i nes s anal ysis ski ll s t o d e fine p rod u c t req ui re m en ts and process maps f o r the business, wh ile w ork i n g c lo se l y wi t h c u s to m ers , s takehol ders an d technology development teams . As par t o f a n Agi l e d e ve lop m en t tea m, t h e Bu si ne ss An al yst will be c har ged w i th g ui d i n g t h e te a m to m ak e r eq ui re m en ts a real ity.
Pr epar e an d lea d vario us cu sto m er-fo c u sed user group s to el icit bu si ne ss an d w ork flow req ui re m en ts
On-going interface between business and the different development teams
E n s ure s s ta kehol d e r r eq ui re m en ts ar e c ap t ure d, anal yz e d, justifi ed , an d in cluded in d e ve lop m en t b y re v ie wing r eg ul a t or y req ui re m en t s , f eedba ck f ro m us e r groups , an d p i lo t pro g ram s
Re c o mm en d sol u tion s an d of f er i ng s
Understand and support an iterative, cross-functional product development life cycle
W or k wi t h A gile S cr um to support Prod u c t O wn er ; the se c ro s s-f unct iona l te a ms ar e t a sk e d wi t h enhan ci n g o ur Patient Services technology o ff erin g s .
Wi th in s cr u m , o w n s requ i re m en ts f o r ne w pro du c ts o r enhan cem en ts t o ex isti n g pro d u c ts , develop and write user stories, a c cep ta n ce testi ng , s pr i n t d emo s, p il o t m ana ge men t
Acts as the subject matter expert on new offerings, providing knowledge transfer to other teams (e.g. t ra i n i n g, Sale s, s uppor t, e t c …)
P ar tic ipa te in A g ile t ea m mee ti n gs (i terat io n p lann i n g, d a ily sc r ums / s tand u ps , ret rospe c t i ve s e t c .)
P ar tic ipa te in Pro d u ct Mana ge men t tea m mee ti n gs (road m a p plann i n g, r elea se plann i n g ) , an d othe r i n ter - te a m mee ti n gs
Minimum 2- 3 years of experience in program operations or in an analytical role within programs
Experience in all patient program service platforms (e.g. PSP and CMSv2 and associate programs)
2 – 3 years of experience working with other Specialty Units (e.g. Pharmacy, Inviva Nursing)
Familiarity with Microsoft SharePoint, PowerApps, Power Automate.
S t ron g fa m ili ar ity w i th th e b u si ne ss pro cess e s an d w ork fl o w a s so ci a ted w i th Patient Programs, Phar m a cy, Inviva and reimbursement i s pre f erre d
Experience in the health care sector an asset
Well-versed in business analysis and functional requirements specification
Exceptionally strong analytical thinking capacity.
Organized, methodical with rigorous work approach.
Responsible, logical and detailed oriented.
Demonstrated problem solving and decision-making abilities.
Ability to work autonomously.
Experience in project management, its practices, techniques and tools.
Good written and oral communication skills.
Ability to work in a team.
Six Sigma training would be an asset.
Ability to do minimal travel.
- S t ron g i n te rper s ona l ski ll s an d is a n e ffective c om mu n ic ato r w i th di ver se a udi en ces, i n cl u ding bot h tec hn ic a l an d no n - te chni cal cu sto m er s an d c ollea gues.
- Pr o ven r ela ti onsh ip b ui l der bot h wi t h i n tern a l & ex tern a l s takehol ders
- A b il i ty to f a ci l it a te d i ver s e stakeholder d i s cu s sion s an d ne g o ti a te req ui re m en ts
- Strong analytical skills
- E x ce llen t w r itten an d verba l c om mu n ic a t io n ski ll s
- Demonstrated ability to lead and participate effectively in cross-functional teams
- Ability to manage multiple projects/timelines
- Ability to take decisive ownership of difficult business problems
- A bl e to w ri te we l l - c ra f te d User S t or i e s
- Skilled at creating well-defined acceptance criteria at the feature and story level
- Di spla y a h i gh le vel of cri tical t h i nk i n g in a c ro s s-f unct iona l p ro cess an d we l l-developed proble m re s ol u t i o n ski ll s fo r ne w an d ex isti n g s o f t w ar e s ol u t i on s
- Excellent time management, problem solving skills
- A b il i ty to b e p ro-a c ti ve w ith a s en se o f u r ge n cy w it h a f oc us on t h e pos iti v e
- Be a s el f - s tar ter, a h i g hl y mo ti vated p erso n abl e to w or k in a f a st -paced en v iron m en t tha t is c on ti n ua ll y chan ging
Fixed Term (Fixed Term)
McKesson is an Equal Opportunity employer.
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McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
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Current employees must apply through internal career site.
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