SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Job Title: Associate Director, Investment Performance & Analytics
Location(s): Toronto or Montreal
Get To Know The Team:
Performance and Analytics, a division of Regulatory and Analytical Services, is an investment processing service group that provides performance measurement, analytics and reporting services to Asset Management, Insurance, Wealth Management and Pension Funds clients. The department has a global presence with current locations in New York, Toronto, Montreal and Mumbai. Due to recent growth and prospects, the Performance and Analytics team is searching for an addition in the Performance Measurement space.
Why You Will Love It Here!
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Flexibility: Hybrid Work Model & a Business Casual Dress Code
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Your Future: RRSP Matching Program, Professional Development Reimbursement
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Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
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Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
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Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
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Training: Hands-On and Team-Customized
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Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Main
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For key large clients, act as main interface or consultant pertaining to performance analytics and their subsequent reporting. Assist with new client initiatives and play a key role for escalating any issues they might find.
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Provide business analysis for product development items, projects and client-directed queries.
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Guide and advise on new Performance Services client implementations
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Provide oversight of daily and monthly tasks to clients and ensure exceptional quality of client deliverables
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Contribute to growing the Performance & Analytics business globally
Client Satisfaction:
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Ensure timeliness and highest levels of quality in services delivery
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Manage the client ad-hoc queries process to ensure timely resolution, per client expectations and agreements
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Manage development items and enhancements requested by clients
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Develop and maintain relationship with high-profile clients and senior executives
New Client Implementations:
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Lead implementation teams to ensure high-quality deliverables and adherence to timelines
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Manage projects and develop internal liaisons and business relationships with various teams across the organization
Operational and Business Management:
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Mitigate key risks and identify areas for improvement of BAU processes
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Work in partnership with technology product teams to resolve issues and improve overall business operation
Business Development:
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Assist Sales teams on RFI, RFP and other areas required.
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Deliver product and service demonstrations to existing and potential clients
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Act as primary regional subject matter expert and act as a key performance measurement and analysis resource within the organization.
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Participate in industry conferences and other professional events
Product Development and Innovation:
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Contribute to strategic product development by designing and recommending new features and enhancements to the product team
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Research, validate and recommend various analysis methodologies to keep current with industry trends and needs.
What You Will Bring:
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10-12 years of experience in investment performance measurement or related field
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Solid understanding of investment performance, ex-post risk, GIPS and attribution analysis best practices.
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Strong knowledge of a range of asset classes, such as equity, fixed income and derivatives
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Completed or progressing towards professional level qualification, preferably either CFA or CIPM
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Proven ability to meet strict periodic deliverables
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Strong oral and written communication skills and ability to influence others
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Ability to multi-task effectively and ability to remain highly organized in a deadline driven environment
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Strong analytical skills and ability to effectively explain attribution results
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Proficiency with Microsoft Office suite, with advanced working knowledge of Excel
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Ability to forge relationships with clients, internal departments and other stakeholders
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Attention to detail
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Develop and demonstrate ability to work under pressure
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Client focused orientation
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Team Player, Initiative and flexibility
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Able to work independently
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Experience using SS&C Sylvan and SS&C Geneva is preferred
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Relational database knowledge (MS-SQL, Oracle) and basic SQL querying is preferred
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Experience providing software implementations and ongoing support services is SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process.
We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact:
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at
www.ssctech.com/careers
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No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
