Airline ticketing agent
The Travel Agent Next Door
Toronto, ON
  • Process ticket requests from agents in the Sabre and Apollo GDS systems, including exchanges and refunds
  • Maintain up to date knowledge of the air contracts in order to advise agents
  • Ability to manipulate itineraries for the purpose of best pricing options utilizing published and/or Net fare pricing options
  • Assist agents in resolving issues with their airline issues
  • Maintain agent queues for Quality Control & schedule changes
  • Support leisure and corporate travel agents
  • Qualifications
  • Travel Industry School or equivalent
  • International tariff training * 5+ years of international travel industry experience
  • 5+ years of GDS experience including ticketing entries to include exchanges and refunds
  • Sabre and/or Apollo GDS experience a must
  • experience working with multiple international airline agreements
  • Experience working as a travel agent and ticketing for minimum 3 years
  • Need to stay current with industry developments in the travel field

We thank all candidates for their interest however only those selected for an interview will be contacted.

Job Type: Full-time

Experience:

  • ticketing: 3 years (Preferred)
  • actually being a travel agent: 3 years (Preferred)
  • travel agency: 3 years (Preferred)