Change Management Lead -Child Health BC
Regular Full Time
The Change Management Lead is responsible for supporting the Child Health BC Virtual Health’s change management initiatives in order to meet the business, schedule and budget objectives. This role will focus on the people side of change – including changes to business processes, systems and technology, job functions and organization structures. The primary focus will be creating and implementing change management plans that minimize resistance among clinical users and maximize user engagement. Additional support will be required for project teams in integrating change management activities into their project plans.
In this role, you will:
Apply a structured change management approach and methodology for the people side change caused by projects, organizational changes, and other change efforts impacting the agency, partner health authorities, and other stakeholder organizations.
Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
Initiate, cultivate, and maintain an effect change network of change champions within the agency, across partner health authorities, and other stakeholder organizations. Develop influence within the network and provides change related coaching, mentoring, and support to change champions.
Identify potential people-side risks and anticipate points of resistance, and develop specific plans to mitigate or address the concerns (identify resistance and performance gaps, develop and implement corrective actions).
Conduct readiness assessments; evaluate results and present findings in a logical and easy-to-understand manner.
A level of education, training, and experience equivalent to a Master’s degree in Organizational Development, Organizational Change, or Business Administration
Seven (7) years of experience in leading change or technology change in a health care setting.
PROSCI Certification or equivalent experience of change management principles and methodologies is an asset.
You also have demonstrated:
Recent knowledge of the systems, culture and organizational systems intelligence in a health care organization.
Experience in leading change in a clinical setting.
Expert knowledge and leadership in Organizational Change.
Experience leading a team and fostering a respectful, motivating and supportive environment.
Expert knowledge in change theory and adoption principles and how these principles can be translated into implementation strategies to generate positive outcomes for patients.
Problem solving and root cause identification skills.
Ability to manage relationships and influence senior leadership.
Analytical and decision making abilities.
Knowledge of Lean or related process improvement principles.
Ability to see the “whole picture” in relation to the project.
Proven ability to influence, engage, collaborate on and coordinate change activities successfully and positively across multiple organizations.
Exceptional verbal and written communication skills.
Familiarity with project management approaches and methodology.
Experience with large scale organizational change efforts.
Experience with strategic planning and tactics and problem solving and root cause analysis skills.
Ability to influence others to move towards a common vision.
Reference # 83350
Work Location: 305-4088 Cambie Street, Vancouver, BC
Child Health BC, an initiative of BC Children’s Hospital, brings together policy makers, health administrators, clinicians, operational leaders and physician leaders from across BC who together have a bold, common goal – to work together to continuously improve the health status and health outcomes of BC’s children by building an integrated and accessible system of service.
BCCH is a part of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: • Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.
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Applications will be accepted until this position has been filled.
For more information on what PHSA has to offer, please visit https://jobs.phsa.ca
For more information on Child Health BC, please visit: https://www.childhealthbc.ca/
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of 14 May 2019. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
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