Harvest Medicine is an industry-leading network of specialty medical marijuana clinics that provides its patients in-person services from 4 clinic locations as well as through its secure telemedicine platform, HMED Connect. Harvest’s services include best-in-class education, care, advice and follow-up support to help patients navigate cannabinoid-based treatment options. These services are provided by Harvest’s knowledgeable team of intake staff, licensed physicians, nurse practitioners, and patient educators.
POSITION SUMMARY:
Harvest Medicine is a state-of-the-art national medical cannabis assessment and education center. We are looking for a Medical Office Assistant/Receptionist to join our team. The position is responsible for greeting and directing incoming guests and callers in a professional manner making all patients and visitors feel welcome. Responsible for providing clerical and administrative support for the office, this role plays a key support role in ensuring seamless business operations and professional presentation of the office in communication, documentation and as the first point of contact within the company.
POSITION DUTIES / RESPONSIBILITIES:
- Execute all reception duties in a professional, personable and timely manner
- Answer and direct incoming calls, record and relay messages and faxes
- Obtain and process patient information required to provide services
- Schedule and confirm patient appointments
- Greet guests in a professional and friendly manner, both on the phone and in person
- Clerical duties such as creating patient files and data entry
- Maintain an adequate inventory of office supplies
- General office faxing, copying and scanning, printer cartridge replacement and troubleshooting
- Typing, editing, and proofreading correspondence documents and reports
POSITION QUALIFICATIONS:
- Certificate in Medical Office Administration required
- Experience in a medical office preferred but not required
- Strong computer skills as our office is as paperless as possible
- Bilingual - English/ French
- Strong interpersonal skills with an enthusiastic, positive and friendly attitude
- Excellent written and verbal communication skills; exceptional phone etiquette, responding promptly to requests
- Eager to take on challenges and adapt to new processes and procedures
- Proven ability to multi-task, prioritize and maintain high levels of professionalism
Job Type: Part-time
Salary: From $18.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
Ability to commute/relocate:
- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical office: 2 years (preferred)
Work Location: In person
