Front Desk Administrator
Victoria, BC | Full-Time
Monday–Thursday | 7:30 AM – 5:00 PM
No evenings or weekends
Poplar Dental Centre is a small, family-owned dental practice in Victoria, BC, known for providing high-quality, patient-centred care in a warm and welcoming environment. We are currently seeking a friendly, organized, and reliable Front Desk Administrator to join our close-knit team.
This role is ideal for someone who enjoys working with people, values organization and efficiency, and takes pride in being the welcoming first point of contact for patients.
Key Responsibilities
- Greet patients warmly and provide excellent customer service
- Manage appointment scheduling and patient flow
- Answer phones, emails, and handle patient inquiries professionally
- Process insurance submissions, payments, and billing inquiries
- Maintain accurate patient records and ensure confidentiality
- Communicate effectively with the clinical team to support daily operations
- Assist with general administrative and office duties as needed
Qualifications & Skills
- Previous front desk experience or dental administration preferred
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Comfortable multitasking in a busy office environment
- Familiarity with dental software and insurance processes is an asset
- Friendly, professional, and patient-focused demeanor
- Reliable, punctual, and a positive team player
What We Offer
- A supportive and respectful workplace in a small, family-owned practice
- Health Spending Account (HSA)
- Costco membership
- Uniform allowance
- Consistent schedule with no evenings or weekends
- Monday–Thursday workweek (7:30 AM – 5:00 PM)
- Competitive compensation based on experience
- Long-term stability with a loyal patient base
How to Apply
If you are a motivated and friendly administrative professional looking to join a welcoming dental team, we would love to hear from you.
Please apply through Indeed with your resume and a brief cover letter.
Poplar Dental Centre thanks all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $22.00-$26.00 per hour
Experience:
- Front desk: 1 year (preferred)
- Dental receptionist: 1 year (preferred)
Work Location: In person
