Job Category: Human Resources
Division & Section: People & Equity, Equity & Human Rights
Work Location: CITY HALL, 100 Queen Street West
Job Type & Duration: Full-time, Temporary, 12 months
Salary: $88,979.80 - $104,540.80, TM1248, WG 6.5
Number of Positions Open: 1
Posting Period: 10-MAY-2021 to 24-MAY-2021
The City of Toronto is embarking on a strategic initiative to optimize the City's physical office environment and foster an inclusive workplace environment that responds and adapts to the evolving needs of our employees, while transforming how and where employees work. As the City changes the ways in which it works there will be greater need to support employees who require accommodation and ensure that work is inclusive, accessible, and supports the advancement of human rights and equity.
As a Human Rights Consultant, you will play a key role in this regard. Demonstrating your ability to exercise sound judgment and remain impartial, you will support and facilitate the resolution of accommodation requests, as well as resolve employee and resident complaints of discrimination and harassment through various forms of alternative dispute resolution, through early intervention including coaching, negotiation, mediation, and investigation.
This is an exciting opportunity for a subject matter expert to support City and Division human rights goals and initiatives by assisting in the development and implementation of human rights, accommodation and accessibility related policies and programming. You will use your human rights knowledge and supportive approach to provide consultative advice to all levels of City staff, elected officials and service recipients related to harassment, discrimination, accommodation, and inclusion.
What you will do:
Support the City's work in advancing human rights and accessibility
Provide expert advice to employees, managers, and residents on the City's accommodation process with a focus on family status and disability related requests.
Support the resolution of human rights related complaints (mediation, facilitation, early intervention, and investigations)
Provide neutral advice on human rights and accessibility related policies and programs to City staff and residents who use City services or facilities
Work cross-functionally with other People and Equity staff to support accessibility, equity and inclusion
Develop resources, tools, and communications to support accommodations or other human rights related initiatives
Research and stay informed of trends, legislations, policies, strategies and tactics across other cities, levels of government and corporations to identify leading practices
Prepare and/or processes confidential information, records, reports, forms, presentations, guides and correspondence;
Provide effective, confidential, and impartial consultation/issue resolution services, interpretation and guidance to all levels of management, employees, and external organizations, requiring an integrated knowledge of human rights, equity, and interpretation of legislation, collective agreements, policies, programs and processes related to human rights, accessibility, and equity.
Considerable experience in human rights and accommodations and demonstrated understanding of equity, accessibility, and reconciliation.
Demonstrated experience in alternative dispute resolution processes including discrimination related complaints management, facilitations, mediations and/or investigations.
Knowledge and experience in applying relevant provisions of the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, the Workplace Safety and Insurance Act, collective agreements, human rights case law, and related legislation (e.g. Employment Standards Act)
Experience in researching, developing and implementing anti-racism, equity, diversity and human rights-related projects, policy and/or education is also a vital requirement of this role.
Highly developed communication, presentation and human relations skills with the ability to communicate persuasively and effectively at all organizational levels.
Ability to exercise sound judgement and remain impartial.
Excellent analytical and problem-solving skills and ability to work in a fast pace and high pressure environment.
Post-secondary education in a professional discipline pertinent to the job function, and/or an equivalent combination of education and experience. A Law degree (LLB or JD) would be considered an asset.
Applicants are required to demonstrate in their resume/cover letter that their qualifications match those specified in the job posting.
If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate
Temporary and fixed-term part-time non-union employees will be reassigned to this position
In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.